Fredjreka Hughes
Columbus,OH
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Sales Associate
Nordstrom
Columbus, OH, OH
02.2024 - 05.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Tracked sales performance metrics to identify trends in the market place.
- Developed promotional strategies to increase sales volume.
Fashion Ambassador
Amazon style
Columbus, OHIO
08.2022 - 11.2023
- Assisted customers with fashion selections, taking into account their individual style and needs.
- Provided styling advice to customers in-store and via email or telephone.
- Organized fashion events such as trunk shows, product launches, and promotional activities.
- Maintained up-to-date knowledge of current fashion trends and new products.
- Conducted market research on competitors' brands and strategies to gain insights into customer preferences.
- Ensured excellent customer service was provided at all times through friendly interactions.
- Documented daily sales figures and tracked results against targets set by management.
- Generated reports on customer feedback regarding product offerings, pricing.
- Analyzed data from surveys to determine which products were most popular among customers.
- Provided training sessions for new staff members on how to provide excellent customer service.
- Resolved any complaints or issues raised by customers in a professional manner.
- Updated online store listings regularly with accurate information about sizes, colors, prices.
- Cleaned and organized spaces to maintain neat promotional spaces.
Caregiver
Right At Home Health Care
Columbus, OH
12.2020 - 10.2021
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Participated in team meetings regarding client progress or concerns raised by family members.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
Education
High School Diploma -
Youth Build
Columbus, OH06-2017
Skills
- Color Matching
- Waste Reduction
- Material sourcing
- Quality Control
- Measuring skills
- Product Sales
- Payment Processing
- Upselling
- Client Account Management
- Client Service
- Positive and professional
- Sales Goals Attainment
- Excellent people skills
- Customer Service
- HIPAA Compliance
- Incident Reporting
- ADL Assistance
- Meal Preparation
- Behavioral Management
- Compassionate client care
- Medication coordination
- Mobility Assistance
- Basic Housekeeping
- Supportive Companionship
- Medication Administration
- Personal Hygiene Assistance
- Disability Support
- First aid and safety
- Care plan assessment
- Client documentation
- Elderly Care
- Dementia Care
- End of life care
- Emotional Support
- At-home care instruction
- Compassionate communication
- Daily living assistance
- Physical therapy support
- Dining room support
Timeline
Sales Associate
Nordstrom
02.2024 - 05.2024
Fashion Ambassador
Amazon style
08.2022 - 11.2023
Caregiver
Right At Home Health Care
12.2020 - 10.2021
High School Diploma -
Youth Build