Fredrick Gay
Rock Island,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Member Service Associate
Two Rivers YMCA
Moline, IL
08.2024 - Current
- Greeted members and answered questions in a friendly and professional manner.
- Provided assistance with account maintenance, deposits, withdrawals and other banking needs.
- Resolved customer inquiries and complaints promptly and efficiently.
- Verified member identity using valid identification documents.
- Ensured compliance with all applicable laws, regulations and policies concerning operations of the financial institution.
- Adhered to security protocols to protect customers' personal information.
- Performed daily cash balancing activities including reconciling teller drawers against system totals.
- Updated internal databases with changes in customer accounts or preferences.
- Presented and explained services and products to meet member needs.
- Helped members resolve account problems and navigate internal systems to handle routine needs.
Maintenance Assistant
Allure of Moline
Moline, IL
05.2024 - Current
- Assisted with the installation of new equipment per manufacturer specifications.
- Performed regular maintenance and repair of facility equipment and systems, such as HVAC units, plumbing fixtures, electrical wiring and lighting.
- Repaired or replaced defective parts as necessary using hand tools, power tools, welding equipment, measuring instruments and other specialized equipment.
- Responded promptly to emergency situations involving malfunctioning machinery or damaged facilities.
- Adhered to established procedures for ordering replacement parts and supplies from vendors.
- Ensured compliance with applicable safety standards during all maintenance operations.
- Cleaned up debris from work areas after completing repairs or installations.
- Carried out routine inspections of facilities' security systems including alarms and surveillance cameras.
- Repaired minor damages to walls, floors and ceilings caused by wear-and-tear or vandalism.
- Maintained grounds through lawn care, garbage removal and special services such as tree pruning and removal.
Motor Transport Operator
Army National Gaurd
Galva, IL
03.2022 - Current
- Inspected and maintained vehicles to ensure they were safe for operation.
- Loaded, secured, and unloaded cargo according to established procedures.
- Performed pre-trip inspections on assigned vehicles to ensure they met safety requirements.
- Maintained detailed records of daily vehicle mileage, maintenance issues, and fuel consumption levels.
- Operated a variety of motor transport equipment in a safe manner.
- Ensured compliance with all applicable laws and regulations related to the transportation industry.
- Communicated regularly with dispatchers regarding route changes or delays due to traffic or weather conditions.
- Transported hazardous materials safely following established guidelines.
- Followed designated routes accurately using maps, GPS systems, or other navigational tools.
- Maintained safety and security of cargo, personnel and equipment in convoy.
Education
Some College (No Degree) - Accounting And Finance
Western Illinois University
Macomb, ILSkills
- Vehicle Maintenance
- Maintaining records
- Heavy Equipment Operation
- Equipment accountability
- Cargo Handling
- GPS Navigation
- Equipment Inspection
- Hazardous Materials Handling
- Landscaping and groundskeeping
- Equipment maintenance and repair
- Painting
- Plumbing Repairs
- Building Maintenance
- Building upkeep
- Equipment testing
- Hand tools operation
- Customer Service
- Cross-selling abilities
- Membership renewals
- Issue Resolution
- Database Management
- Account Management
- Policy understanding
- Financial Transactions
Certification
- CPR/AED Certified
Affiliations
- Working from 7 in the morning till 6, Then go to the gym monday through friday after work, and on the weekends I spend time with my nieces and take them to do activates.
References
References available upon request.
Timeline
Member Service Associate
Two Rivers YMCA
08.2024 - Current
Maintenance Assistant
Allure of Moline
05.2024 - Current
Motor Transport Operator
Army National Gaurd
03.2022 - Current
- CPR/AED Certified
Some College (No Degree) - Accounting And Finance
Western Illinois University
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