A position with an emphasis in clerical work, customer service, and customer relations.
Innovative educator and communicator for professionals and people of all ages.
Outstanding and creative written and verbal communication skills.
Inspiring motivator and consultant in a variety of problem-solving situations.
Effective management skills in evaluating people and situations as well as helping develop healthy relationships with others.
Strong understanding of management of a friendly yet professional environment so that all involved feel heard and treated in a fair manner.
Overview
37
years of professional experience
3998
years of post-secondary education
Work History
Youth Alternatives
Cheyenne
ASEP FACILITATOR
01.2024 - 01.2026
Job overview
Responsible for planning and implementing daily activities for participants in the ASEP.
Activities may vary from, education assistance such as homework and STEM based learning, music, arts and physical fitness and other enrichment programs.
Communicates with Office of Youth Alternative staff members, parents, and students.
Develops positive rapport and mutual understanding of program purpose and goals with all parties involved.
Assists with special events, transports students, and program planning under the supervision of the Volunteer Coordinator and/or Director.
Performs a variety of administrative duties.
Leads after-school Homework, Tutoring and prevention programming.
City of Cheyenne, Cheyenne, Wyoming
Laramie County School District Number One
Cheyenne
English Teacher
01.1992 - 01.2023
Job overview
SUMMER SCHOOL ENGLISH TEACHER since 1995 to 2021. Implemented and developed strategies to help Summer School students find success academically as well as personally.
Communicated with administration and parents on regular basis to ensure all parties involved were headed in the same direction.
Collaborated on a resourceful class for 'At Risk' students. Implemented and developed specialized lessons plans for students of different abilities and grade levels.
Individualized each program for student’s needs and evaluated progress and effectiveness of each student’s individual accomplishments in the program.
Implemented a gang awareness program for students and teachers. Researched and developed up to date information pertaining to gangs and their prevalence in the community.
Scheduled and located inspirational and motivating speakers to help students become aware of other choices for their lives.
Coached and motivated student-athletes to strive for their best and not accept any less.
Communicated with players and parents upon problems and effectiveness of student-athlete’s performance.
Evaluated and critiqued abilities, techniques, and preparation of student-athletes.
Nominated to Who’s Who Among American Teachers 1998 and 1999
Cheyenne, Wyoming
Counter Measures L.L.C.
Cheyenne
Vice President, Process Server, and Private Investigator
01.1994 - 01.2005
Job overview
Created marketing strategies for advertising and implementation of new products into the marketplace.
Designed ads and researched effective markets for advertising.
Develop plans of action and problem solved for a variety of investigative situations involving the following areas: employee theft, business security, witness and suspect surveillance, and employee background checks.
Provided counseling for clients on possible solutions to their particular problems in the areas of security and personal protection.
Strong interpersonal skills in interviewing witnesses of various background and ages.
Handled all customer complaints and problems with care and concern for the welfare of customers and company policies.
Cheyenne, Wyoming
Big D Conoco
Cheyenne
Cashier, Trainer
01.1999 - 01.2004
Job overview
Supervised all financial transactions and some product inventories of the store.
Trained, coached, and evaluated new employees in cash handling and customer service.
Cheyenne, Wyoming
AT&T
Cheyenne
Telemarketer, Customer Service Representative
01.1991 - 01.1992
Job overview
Served as liaison between management and employees for distribution of new information.
Answered questions pertaining to customer service and new products.
Prepared and tabulated statistical information for management and fellow employees.
Cheyenne, Wyoming
Taco Bell
Cheyenne
Manager
01.1989 - 01.1991
Job overview
Supervised all financial transactions and product inventories of the company.
Trained and coached new employees in proper preparation of food, use of cash registers, and computer ordering system.
Evaluated employee performance and salary potential.
Consulted and advised management and employees of employee and company performance.
Cheyenne, Wyoming
Education
University of Wyoming
Laramie
B.A. from English/Secondary Education
Walden University
Minneapolis
M.A. from Integrating Technology in the Classroom
Skills
Proficiency in Windows
Microsoft Office Suite
Office 365
Infinite Campus
CANVAS
Trouble shooting intermediate to upper-level computer hardware and technology issues
CPR and First Aid Certified
CTEA Building Representative
President of Latin American Association
Vice President of Latin American Association
Precinct Committee Person
References
Dr. Karen Delbridge, Principal, Cheyenne Central High School, Personal and Professional, (307) 771-2680, karen.delbridge@laramie1.org
Youth Alternatives, Assistant Director, Personal and Professional, (307) 637-6225, brookscotton@cheyennecity.org
Robert Salazar, Chairman LCCC Board of Trustees, Family | Professional | Personal, (720) 329-2946, salazar@ieee.org
Skills Honors
Proficiency in Windows, Microsoft Office Suite, Office 365, Infinite Campus, CANVAS, and other computer software.
Proficient at troubleshooting intermediate to upper-level computer hardware and technology issues.
CPR and First Aid Certified.
CTEA Building Representative since 2005.
President of Latin American Association for two years.
Vice President of Latin American Association for one year.
Precinct Committee Person for two terms.
Work Preference
Job Search Status
Open to work
Work Type
Full Time
Location Preference
On-SiteRemote
Salary Range
$45000/yr - $200000/yr
Timeline
ASEP FACILITATOR
Youth Alternatives
01.2024 - 01.2026
Cashier, Trainer
Big D Conoco
01.1999 - 01.2004
Vice President, Process Server, and Private Investigator