Fredtrice Lord-scott
Lexington,KY
Summary
Adept at multitasking and exceptional customer service, I enhanced guest experiences at Sakura 12 through efficient workflow management and relationship building. Leveraging strong work ethic and effective communication, I significantly improved client satisfaction and team leadership across diverse roles, including a professional cleaner and camp counselor.
Overview
2
2
years of professional experience
Work History
FOH
Sakura 12
Lexington, KY
10.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Professional Cleaner
2 Maids and a Mop
Lexington Ky
05.2023 - 08.2023
- Provided exceptional customer service while addressing specific cleaning requests from clients.
- Demonstrated flexibility in adapting to varied work schedules for different clients'' needs.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Enhanced client satisfaction by meticulously cleaning and sanitizing residential properties.
Camp Counselor
Ymca
Lexington Ky
05.2022 - 08.2022
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Education
Bachelor Of Neuroscience - Neuroscience
University of Kentucky
Lexington, KYGeneral -
George Rogers Clark High School
Winchester, KY05.2022
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Problem-Solving
- Positive Engagement
- Team Leadership
- Effective Communication
- Self-Motivation and Initiative
- Multitasking proficiency
- Professional Appearance
Timeline
FOH
Sakura 12
10.2023 - 07.2024
Professional Cleaner
2 Maids and a Mop
05.2023 - 08.2023
Camp Counselor
Ymca
05.2022 - 08.2022
Bachelor Of Neuroscience - Neuroscience
University of Kentucky
General -
George Rogers Clark High School