FREDWIN CABAHUG

· Collaborated on ETL tasks to ensure data integrity and stability of data pipelines, while utilizing SQL for data profiling and quality assurance.

· Designed compliance frameworks for multi-site data warehousing, aligned with state and federal security guidelines, and managed compliance efforts through policies and training programs.

· Conducted tests and diagnostic procedures using various tools, while interpreting test instructions to evaluate products accurately and support issue resolution across teams.

· Provided technical assistance for the Alteryx data analytics platform, troubleshooting user queries and facilitating communication between customers and internal teams.

· Compiled presentation materials for internal and client meetings, effectively communicating client-driven initiatives and findings to senior management.

· Identified and mitigated compliance risks through active assessments and audits, ensuring adherence to laws and maintaining ethical business practices.

· Diagnosed and repaired client computer issues in both Windows and OSX environments.

· Conducted re-imaging of Windows and OSX operating systems.

· Communicated with clients regarding issues, repairs, and warranty options and provided technical assistance during consultations.

· Led team operations, optimizing client satisfaction, exceeding productivity targets, disassembling computers for diagnostics and repairs, updating software, refurbishing equipment, and providing clear technical explanations and customer support.