Ke’Ondre Heckard
DeSoto,TX
Summary
Dynamic logistics professional with experience at GXO, skilled in process optimization and team building. Proven track record in enhancing operational efficiency and mentoring staff. Adept at inventory control and fostering positive relationships, driving youth development through engaging programs. Committed to safety and quality, ensuring a supportive environment for all participants. i’ve also been in safety and ERT (Emergency Response Teams) and am still currently in those roles. i am CPR and Heimlich certified, from all levels of my life i’ve been commended on my leadership, speaking and writing skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
DC Logistics Associate II
GXO
Midlothian, TX
03.2024 - Current
- Developed engaging lesson plans to foster youth participation and personal growth.
- Facilitated daily activities promoting teamwork, leadership, and social skills among participants.
- Assisted in organizing events and programs that encouraged community involvement and support.
- Provided mentorship to youth, helping them set goals and build self-esteem.
- Maintained accurate records of participant progress and program outcomes for reporting purposes.
- Trained new staff on best practices for youth engagement and program delivery.
- Utilized feedback from participants to refine activities, ensuring relevance and impact on youth development.
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Assisted with educational needs through tutoring and homework assistance.
- Supervised youth and maintained security for each child under care.
- Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
- Facilitated engaging recreational activities for youth, promoting teamwork and social skills.
- Developed and implemented educational programs to enhance personal growth and development.
- Monitored participant behavior to ensure a safe and supportive environment for all members.
- Assisted in training new staff on best practices for youth engagement and program delivery.
- Evaluated program effectiveness through feedback, implementing improvements based on participant input.
- Collaborated with local organizations to expand resources and opportunities for club members.
- Led workshops that equipped youth with essential life skills, encouraging independence and responsibility.
- Developed strong rapport with families, ensuring their involvement in supporting the growth of their children within our programs.
- Facilitated engaging programs promoting youth development and personal growth.
Process Assistant
Amazon
Dallas, TX
01.2023 - 01.2024
- Assisted in daily operations by optimizing workflow processes and improving team efficiency.
- Supported inventory management by tracking stock levels and ensuring accurate documentation of incoming shipments.
- Collaborated with cross-functional teams to address operational challenges and enhance service delivery.
- Executed routine quality checks to maintain high standards in product handling and packaging accuracy.
- Trained new employees on safety protocols, operational procedures, and company policies to ensure compliance.
- Implemented improvements in sorting processes, reducing processing time and increasing throughput effectiveness.
- Participated in continuous improvement initiatives, contributing insights that enhanced overall operational performance.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Enhanced team productivity by conducting regular training sessions on the latest industry best practices.
Skilled Youth Development Professional
Boys and Girls Club
Hobbs, NM
03.2018 - 09.2019
- Developed engaging lesson plans to foster youth participation and personal growth.
- Facilitated daily activities promoting teamwork, leadership, and social skills among participants.
- Assisted in organizing events and programs that encouraged community involvement and support.
- Provided mentorship to youth, helping them set goals and build self-esteem.
- Maintained accurate records of participant progress and program outcomes for reporting purposes.
- Trained new staff on best practices for youth engagement and program delivery.
- Utilized feedback from participants to refine activities, ensuring relevance and impact on youth development.
- Provided support and guidance to youth, helping them overcome personal challenges and achieve their goals.
- Promoted positive behavior among youth by modeling healthy relationships, conflict resolution, and decision-making skills.
- Assisted with educational needs through tutoring and homework assistance.
- Supervised youth and maintained security for each child under care.
- Enhanced youth development by implementing engaging and interactive programs tailored to individual needs.
- Facilitated engaging recreational activities for youth, promoting teamwork and social skills.
- Developed and implemented educational programs to enhance personal growth and development.
- Monitored participant behavior to ensure a safe and supportive environment for all members.
- Assisted in training new staff on best practices for youth engagement and program delivery.
- Evaluated program effectiveness through feedback, implementing improvements based on participant input.
- Collaborated with local organizations to expand resources and opportunities for club members.
- Led workshops that equipped youth with essential life skills, encouraging independence and responsibility.
- Developed strong rapport with families, ensuring their involvement in supporting the growth of their children within our programs.
- Facilitated engaging programs promoting youth development and personal growth.
Overnight Grocery Stocker
Neighborhood Walmart
Cedar Hill, TX
06.2016 - 02.2018
- Stocked shelves efficiently, ensuring optimal product placement and visibility.
- Assisted in inventory management, tracking stock levels and replenishing items as needed.
- Maintained cleanliness and organization of storage areas to facilitate smooth operations.
- Collaborated with team members to execute promotional displays and seasonal setups.
- Operated equipment safely, adhering to company safety protocols during restocking processes.
- Provided excellent customer service by answering inquiries and assisting with product locations.
- Adapted quickly to changing priorities and managed time effectively in a fast-paced environment.
- Supported team training initiatives by sharing best practices for stocking procedures and inventory control.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Facilitated timely product rotation, ensuring freshness and minimizing waste.
- Checked aisles for spills to complete quick clean-up.
- Conducted daily inspections of assigned aisles to identify low-inventory items, initiating prompt restocking actions as necessary.
Grocery Stocker
Target
Cedar Hill, TX
06.2016 - 09.2017
- Stocked shelves with grocery items, ensuring proper rotation and organization.
- Assisted in maintaining cleanliness and safety standards throughout the store.
- Learned to operate inventory management systems for tracking stock levels.
- Collaborated with team members to restock high-demand products efficiently.
- Adapted quickly to changing inventory needs during peak shopping hours.
- Supported customer service efforts by providing product information and assistance.
- Participated in training sessions on safety protocols and operational procedures.
- Monitored expiration dates on products to minimize waste and enhance freshness.
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Answered customer questions and provided detailed product information.
Education
Bachelor of Science - Nursing
Mountain View College
Dallas, Texas, TXHigh School Diploma - Nursing
CedarHill High School
Cedar Hill, TX06.2016
Skills
- Warehouse operations
- Stock replenishment
- Pallet jack operation
- Materials handling
- Logistics analysis
- Hazardous materials handling
- Load planning
- Cross-docking
- Demand planning
- Returns management
- Sales support
- Process optimization
- Shipment tracking
- Efficiency improvement
- Punctual and dependable
- Customer service
- Computer-based inventory system
- Emergency readiness
- Shipping and receiving
- Stress management
- Inventory control
- Supply chain operations
- Motivational leadership
- Warehousing processes
- Quality control analysis
- Delivery tickets
- Tariff coding system
- Performance management
- Project assignments
- Coaching and mentoring
- Analytical thinking
- OSHA compliance
- Items inspection
- Problem-solving
- Team building
- Client relations
- Spreadsheet tracking
- Communication
- Training and leadership
- Data entry
- Warehouse environment safety
- Attention to detail
- Materials handling and transport
- Assembly and production
- Labeling and boxing
- Safety precautions
- Visual inspection
- Hand and power tool operation
- Purchase order verification
- Materials handling safety training
- Protective equipment use
Accomplishments
•Best essay about Fathers in highscool
•Spelling Bee Champion in highschool
•Best essay about the mind in college
•Employee of the month at all jobs
•Employee of the year (2018
Affiliations
•Saftey Comitee
•ERT (Emergency Response Team)
Certification
•Electrical Rack Tugger
•Electrical Pallet Jack
•CPR
•Heimlich
Timeline
DC Logistics Associate II
GXO
03.2024 - Current
Process Assistant
Amazon
01.2023 - 01.2024
Skilled Youth Development Professional
Boys and Girls Club
03.2018 - 09.2019
Overnight Grocery Stocker
Neighborhood Walmart
06.2016 - 02.2018
Grocery Stocker
Target
06.2016 - 09.2017
Bachelor of Science - Nursing
Mountain View College
High School Diploma - Nursing
CedarHill High School