Driver Supervisor
Fredy Cano Flores
JMR TRUCKING INC.
Baltimore,MD
1
Language
15
Years of experience
Dynamic Driver Supervisor with a proven track record at JMR Trucking Inc., enhancing operational efficiency through advanced route optimization and effective team building. Achieved a significant reduction in accident rates by enforcing safety protocols while fostering a collaborative environment. Skilled in performance evaluation and committed to delivering exceptional customer service.
Work History
Driver Supervisor
11 Years 10 Months- Worked closely with personnel, customers, and contractors to resolve problems.
- Mentored and trained new drivers on best practices, safety protocols, and company standards.
- Collaborated with dispatch teams to resolve logistical challenges, ensuring seamless communication across departments.
- Collaborated with other departments to ensure smooth operations and address any logistical challenges effectively.
- Ensured compliance with relevant federal regulations such as DOT requirements or HOS rules by providing guidance on best practices and procedures.
- Improved driver performance by implementing comprehensive training programs and regular evaluations.
- Motivated workers to exceptional performance through implementation of new strategies.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
- Maintained accurate records of driver performance metrics, identifying areas for improvement and recognizing exceptional achievement.
- Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
- Oversaw daily operations of driver team, ensuring compliance with safety regulations and company policies.
- Conducted regular progress reviews with drivers, providing constructive feedback for continuous improvement.
- Implemented process improvements that increased on-time delivery rates and customer satisfaction scores.
- Handled disciplinary actions when necessary while maintaining professionalism and fairness.
- Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
- Resolved conflicts between drivers professionally, maintaining a positive work environment and promoting mutual respect.
- Developed clear expectations for driver performance, ensuring consistent quality across the team.
- Consistently kept an open line of communication between upper management and driving staff members.
Driver Supervisor
2 Years 8 Months- Mentored and trained new drivers on best practices, safety protocols, and company standards.
- Monitored driver performance metrics, providing feedback to enhance productivity and service quality.
- Implemented process improvements that increased on-time delivery rates and customer satisfaction scores.
- Collaborated with dispatch teams to resolve logistical challenges, ensuring seamless communication across departments.
- Managed driver schedules to accommodate changing demands, optimizing resources while maintaining customer satisfaction.
- Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.
- Developed clear expectations for driver performance, ensuring consistent quality across the team.
- Conducted regular progress reviews with drivers, providing constructive feedback for continuous improvement.
- Handled disciplinary actions when necessary while maintaining professionalism and fairness.
- Maintained accurate records of driver performance metrics, identifying areas for improvement and recognizing exceptional achievement.
- Ensured compliance with relevant federal regulations such as DOT requirements or HOS rules by providing guidance on best practices and procedures.
- Consistently kept an open line of communication between upper management and driving staff members.
- Implemented incentive programs to motivate drivers to achieve higher levels of productivity and customer service excellence.
- Recommended measures to improve production methods, equipment performance and team operation and productivity.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
- Motivated workers to exceptional performance through implementation of new strategies.
- Managed labor assignments and equipment allocations and met transportation, operations and production goals.
Education
High School Diploma
Skills
Fuel efficiency optimization
Advanced driving techniques
Route optimization strategies
Defensive driving techniques
Team building expertise
GPS navigation systems
Logistics coordination experience
Driver training experience
Incident reporting protocols
Emergency response preparedness
Adaptive decision making
Budget management experience
Performance evaluation capabilities
Fleet management software
Vehicle maintenance
Employee scheduling
Regulatory documentation
Transportation industry trends
Time management proficiency
Strong leadership
Safety regulation compliance
Load distribution
Workplace safety
Safety procedures
Decision-making
Documentation and reporting
Material handling
Shift planning
Hazardous materials handling
Supply chain management
Performance monitoring
Interpersonal communication
Quality assurance
Staff training
Equipment operation
Coaching and mentoring
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Problem-solving abilities
Multitasking Abilities
Reliability
Excellent communication
Critical thinking
Organizational skills
Adaptability and flexibility
Warehouse operations
Safety compliance
Operational efficiency
Languages
Spanish
Native or Bilingual
Timeline
Driver Supervisor
JMR TRUCKING INC.
10.2014 - CurrentRead More
Driver Supervisor
Guerra Transportation
02.2012 - 10.2014Read More
Glen Burnie High School
High School Diploma
Read More