Fredy Cruz
Lynwood,CA
Summary
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment. Reliable offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trustworthy and dedicated with years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.
Overview
21
21
years of professional experience
Work History
Grocery Clerk
Smart And Final
11.2023 - Current
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Cultivated strong relationships with vendors, ensuring timely delivery of goods and optimal product quality.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Utilized problem-solving skills to address unique situations or challenges within the store environment effectively.
Merchandiser
Reyes Coca Cola Bottling
08.2016 - 08.2023
- Promoted seasonal products and trends to move stock and prepare for incoming inventory.
- Verified products appeared at correct locations in proper quantities.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
- Developed merchandising strategy to efficiently move overstock.
Warehouse Agent
Swissport Cargo Services
01.2007 - 08.2016
- Contributed to successful audits by maintaining thorough recordkeeping practices for all incoming shipments and outgoing orders.
- Reduced order processing time by streamlining packing and shipping procedures.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
Assistant Job Recruiter
National Retail Transportation
06.2007 - 01.2008
- Advertised job opportunities on social media platforms and job boards.
- Generated and analyzed reports to monitor employee engagement and attrition trends.
- Developed customized sourcing strategies for hard-to-fill roles, resulting in successful placements of highly qualified professionals.
Grocery Clerk
Superior Warehouse Supermarket
06.2003 - 06.2007
- Cultivated strong relationships with vendors, ensuring timely delivery of goods and optimal product quality.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- task to handle ,take care of multiple departments out side initial job duties by management and excel.
Education
No Degree - Diagnostic Medical Sonography
Cypress College
Cypress, CA06.2027
High School Diploma -
Lynwood High School
Lynwood, CA06.2005
Skills
- Staff Supervision
- Stock Rotation
- Order Fulfillment
- Adaptable and Flexible
- Fixing displays
- Loading and unloading procedures
- Merchandise Stocking
- Team contribution
- Forklift
- By-Pass Machine
Accomplishments
- Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
- Assisted customers by locating requested items quickly, which reduced the number of calls on the customer service desk.
Languages
English
Full Professional
Timeline
Grocery Clerk
Smart And Final
11.2023 - Current
Merchandiser
Reyes Coca Cola Bottling
08.2016 - 08.2023
Assistant Job Recruiter
National Retail Transportation
06.2007 - 01.2008
Warehouse Agent
Swissport Cargo Services
01.2007 - 08.2016
Grocery Clerk
Superior Warehouse Supermarket
06.2003 - 06.2007
No Degree - Diagnostic Medical Sonography
Cypress College
High School Diploma -
Lynwood High School
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