Freedom Stough
Wetumpka,AL
Summary
I completed courses at Jefferson State Community College and gained a Paralegal Certification. Worked as a medical assistant and gained work experience in a professional office. Have valuable experience in a dental office as a Orthodontist Assistant. Maintained a clean physical space at work, prioritized tasks, and lead projects to completion.
Overview
4
4
years of professional experience
Work History
Care Coordinator
Phoenix Physical Therapy
04.2023 - Current
- Assisted with scheduling patient appointments
- Greet patients
- Educating patients about their care
- Ensuring health and safety compliance
- Insurance Verification
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
Orthodontic Assistant
Montgomery Pediatric Dentistry
04.2022 - 08.2022
- Took x-rays, photographs, scans, and impressions of patients' teeth and mouth.
- Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
- Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Poured and shaped molds from impressions and trimmed molds in grinder.
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Set appointments and made follow-up calls.
Medical Assistant
The Center for Pain
11.2020 - 05.2021
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Taught patients about medications, procedures, and care plan instructions.
Education
Bachelor of Science - Graphic Design
Jefferson State Community College
12.2026
High School Diploma -
Ezekiel Academy
05.2019
Skills
- Worked with children and adults in a medical atmosphere
- Done previous work in marketing and design
- Speaking in front of audiences through technology and in person
- Done social media work for a modeling company
- Made visual presentations for wholesale companies to present
- Created invoices to later be organized and ordered
- Patient Education
- Organizational Skills
- Documentation
- Scheduling
- Healthcare operations
- Medical Terminology
- Insurance Practices
Timeline
Care Coordinator
Phoenix Physical Therapy
04.2023 - Current
Orthodontic Assistant
Montgomery Pediatric Dentistry
04.2022 - 08.2022
Medical Assistant
The Center for Pain
11.2020 - 05.2021
Bachelor of Science - Graphic Design
Jefferson State Community College
High School Diploma -
Ezekiel Academy
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