Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Freesia Neal

Ballston Spa

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technician

CVS Pharmacy
08.2024 - Current
  • Supervised daily pharmacy operations, ensuring compliance with safety regulations and company policies.
  • Trained and mentored junior pharmacy technicians on medication dispensing and inventory management processes.
  • Coordinated workflow to optimize prescription filling efficiency and reduce wait times for customers.
  • Managed medication inventory, conducting regular audits to maintain accuracy and prevent shortages.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.

Inventory Specialist

CVS Pharmacy
05.2023 - 08.2024
  • Managed inventory levels to ensure stock availability and minimize discrepancies.
  • Conducted regular audits to maintain accurate inventory records and streamline processes.
  • Assisted in implementing new inventory management software for improved tracking and reporting.
  • Coordinated with suppliers to facilitate timely order fulfillment and delivery scheduling.
  • Analyzed inventory trends to identify opportunities for cost reduction and efficiency improvements.

Pharmacy Technician/Front Store Supervisor

CVS Pharmacy
09.2022 - 05.2023
  • Processed prescription orders efficiently, ensuring accuracy in medication dispensing.
  • Assisted pharmacists with patient consultations, providing medication information and guidance.
  • Maintained inventory levels, conducting regular audits to prevent stock shortages.
  • Operated pharmacy software systems for prescription management and record-keeping.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Assistant Office Team Lead

Market 32
05.2020 - 09.2022
  • Led team in executing daily operational tasks, ensuring adherence to safety protocols and quality standards.
  • Mentored junior staff on workflow processes, enhancing overall team productivity and efficiency.
  • Implemented process improvements that streamlined operations and reduced turnaround times.
  • Coordinated cross-functional communication to align team objectives with organizational goals.
  • Oversaw resource allocation to optimize team performance during peak operational periods.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.

Education

Associate of Applied Science - Media Arts

Adirondack Community Collge
Queensbury, NY
05-2020

Skills

  • Problem-solving skills
  • Pharmacy software proficiency
  • Inventory control
  • Order verification
  • Pharmaceutical calculations
  • HIPAA
  • Insurance verification
  • Regulatory compliance

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Lead Pharmacy Technician

CVS Pharmacy
08.2024 - Current

Inventory Specialist

CVS Pharmacy
05.2023 - 08.2024

Pharmacy Technician/Front Store Supervisor

CVS Pharmacy
09.2022 - 05.2023

Assistant Office Team Lead

Market 32
05.2020 - 09.2022

Associate of Applied Science - Media Arts

Adirondack Community Collge

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