Summary
Overview
Work History
Education
Skills
Timeline
Generic

Freisy Martinez Mesa

Tampa,FL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

1
1
year of professional experience

Work History

Online Personal Shopper

Walmart
Tampa, FL
08.2023 - Current
  • Maintained accurate records of orders, returns, exchanges and payments.
  • Created personalized shopping experiences for each customer.
  • Greeted customers and provided excellent customer service.
  • Determined the best delivery methods based on order size and destination.
  • Analyzed consumer feedback data to understand customer needs better.
  • Provided detailed product information to customers.
  • Assisted in selecting items according to customer preferences.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.

Packer Operator

Hit Promotions
Largo, FL
04.2023 - 08.2023
  • Cleaned work area daily and disposed of waste material properly in accordance with established protocols.
  • Worked collaboratively with other departments to efficiently meet production goals.
  • Verified accuracy of product labels and bar codes.
  • Adjusted machine settings based on product type being packaged or customer requirements.
  • Performed routine maintenance on equipment, such as lubricating parts and changing filters.
  • Used hand tools such as box cutters, tape dispensers, staplers, scales. as needed.
  • Followed standard operating procedures when handling hazardous materials or waste products.
  • Reported any malfunctions or damages to supervisor immediately upon discovery.

Education

Some College (No Degree) -

Pablo De La Torriente Brau
Cuba

Skills

  • Bingual (Spanish/English)
  • Customer service expertise
  • Sales experience
  • Delivery Management
  • Attention to Detail
  • Brand Awareness

Timeline

Online Personal Shopper

Walmart
08.2023 - Current

Packer Operator

Hit Promotions
04.2023 - 08.2023

Some College (No Degree) -

Pablo De La Torriente Brau

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Freisy Martinez Mesa