FRENCHETTA WILLIAMS
Mount Holly,NC
Summary
A/R Billing Specialist Meticulous Billing Specialist with 6 years of industry success. Identifies and resolves discrepancies to maintain accuracy. Investigates billing issues and optimizes processes.
Overview
30
30
years of professional experience
1
1
Certification
Work History
A/R Billing Specialist
Meridian Laboratory Corp.
Charlotte, NC
03.2023 - 08.2024
- Maintained detailed records of all billing transactions utilizing various software programs such as Microsoft Excel
- Created customer statements and invoices accurately and promptly, ensuring that all relevant information was included on each document
- Performed month-end closing duties related to Accounts Receivable including reconciliations of subledger activity against the general ledger.
- Generated invoices for customers and sent them via mail or email.
- Reviewed customer accounts and updated payment information in billing system.
- Created periodic reports detailing aging receivables, cash flow projections.
- Processed incoming payments, reconciled account balances, and resolved discrepancies.
- Developed internal controls to ensure accuracy of invoices sent out to customers.
- Researched and responded to customer complaints regarding billing disputes.
- Drafted letters for overdue invoices and initiated follow up calls when necessary.
- Conducted regular audits of A and R ledgers to ensure compliance with company policies and procedures.
Insurance Billing Clerk
SCA
Charlotte, NC
09.2009 - 08.2023
- Monitored accounts to identify unpaid or overdue balances
- Developed expertise in various medical billing software programs and databases
- Verified patient information to ensure accuracy of insurance claims.
Medical Transporter
Drive of Faith
Indian Trail, NC
08.2005 - 09.2013
- Ensured compliance with infection control procedures while transporting patients
- Responded quickly and calmly in emergency situations as needed
- Demonstrated excellent customer service skills when interacting with patients and their families.
- Provided courteous customer service while assisting patients with their transportation needs.
Dental Assistant
US Army
Weisbaden, Germany
10.1994 - 09.2001
- Assisted dentists in providing quality dental care to patients, including taking and developing x-rays, charting teeth, preparing materials, and cleaning instruments
- Performed chairside duties such as suctioning, handing instruments, mixing materials, and applying topical anesthetics
- Sterilized and disinfected instruments and treatment rooms.
Education
Associates - Medical Administration -
Central Peidmont Community College
Charlotte, NC05.2017
Associate in Business Management -
CPCC
Charlotte, NC05.2015
Skills
- Diagnostic Codes
- Data Entry Proficiency
- Billing Dispute Resolution
- Assisting Dentist in medical procedures
- Insurance Verification
- Financial Reporting
- Medical Terminology
- Claims Process
- Medical Coding Knowledge
- Patient Account Management
- Collections
- Customer Engagement
- Patient Care
- Wheelchair assistance
- Healthcare regulations
- HIPAA Compliance
- Decision-Making
- Sterilizing Equipment Use
- Collections Management
- Payment posting
- Billing dispute resolution
- Accounts receivable expertise
- Coding proficiency
- Medical billing and collections
- Audit Procedures
- Invoicing proficiency
Certification
Dental Assistant
Languages
German, Intermediate
Volunteer Experience
05/01/15, Current, Fashion & Compassion, Charlotte, NC, Give information about the mission of the store, make jewelry and train new artisans on jewelry making technique. Helping people and families that have been victims of sex trafficking.
References
Marian White, Merididan Laboratory, Billing A/R Supervisor, (704) 993-0708, marianwhite@meridianlaboratory.com
Timeline
A/R Billing Specialist
Meridian Laboratory Corp.
03.2023 - 08.2024
Insurance Billing Clerk
SCA
09.2009 - 08.2023
Medical Transporter
Drive of Faith
08.2005 - 09.2013
Dental Assistant
US Army
10.1994 - 09.2001
Associates - Medical Administration -
Central Peidmont Community College
Associate in Business Management -
CPCC
Dental Assistant
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