Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Reliable and competent Medical Billing professional with exceptional data entry and customer service skills.
Overview
19
19
years of professional experience
Work History
Medical Billing Specialist
One Source Medical Group
13910 LYNMAR BLVD , TAMPA 33626
07.2017 - 05.2023
Communicated with insurance providers to resolve denied claims and resubmitted.
Located errors and promptly refiled rejected claims.
Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
Identified and resolved patient billing and payment issues.
Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
Precisely evaluated and verified benefits and eligibility.
Filed and updated patient information and medical records.
Communicated effectively and extensively with other departments to resolve claims issues.
Liaised between patients, insurance companies, and billing office.
Patient Intake Coordinator
Gentiva Health Services Inc.
Tampa, FL
02.2004 - 09.2016
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Monitored front areas so that questions could be promptly addressed.
Managed supervisor itinerary and appointments and streamlined scheduling procedures.
Developed internal requirements and standards to minimize regulatory risks and liability across programs.
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.