Maria Teresa Salas

Suwannee Pediatrics

09.2018 - Current

Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
Posted and adjusted payments from insurance companies.
Located errors and promptly refiled rejected claims.
Precisely evaluated and verified benefits and eligibility.
Identified and resolved patient billing and payment issues.
Trained new employees on multiple medical billing programs and data entry software.
Researched CPT and ICD-10 coding discrepancies for compliance and reimbursement accuracy.
Communicated effectively and extensively with other departments to resolve claims issues.
Precisely completed appropriate claims paperwork, documentation and system entry.
Communicated with patients for unpaid claims for HMO, PPO and private accounts and delivered friendly follow-up calls for proper payments to contracts.
Printed and reviewed monthly patient aging report and solicited overdue payments.
Maintained and updated collections tracking spreadsheet to help organize payment information.
Collected payments and applied to patient accounts.
Posted payments and collections on regular basis.
Prepared accounts with past due balances and transferred those cases to collection agency.