Fressia Fonseca
Los Banos,CA
Summary
Dedicated professional with a strong focus on excellent customer service and adaptability. Committed to maintaining cleanliness and food safety while creating a welcoming environment for all customers.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Cake Writer
Baskin Robins
Los Banos, CA
10.2024 - Current
- Provided friendly and professional customer service by greeting customers and assisting them with their orders.
- Served ice cream, desserts, and beverages accurately and efficiently.
- Handled cash and card transactions while maintaining accuracy at the register.
- Maintained a clean, organized, and welcoming environment for customers and coworkers.
- Followed proper food safety and sanitation procedures when handling and serving products.
- Restocked supplies, ingredients, and merchandise as needed to keep the store well prepared.
- Worked cooperatively with team members to provide efficient service during busy periods.
- Addressed customer questions and concerns in a polite, patient, and professional manner
Volunteer
Artichoke Festival
Monterey, CA
06.2024 - 06.2024
- Assisted customers in the farmers market area by helping them find products and answering questions.
- Set up and organized fresh fruits, vegetables, and other market products for display.
- Maintained a clean, organized, and welcoming area for festival attendees.
- Restocked produce and supplies as needed throughout the event.
Education
Associate of Science - Biology
Merced College
Merced, CA04-2027
Skills
- Excellent Customer Service
- Friendly and Welcoming Personality
- Fast paced Work Environment
- Ability to Multitask
- Cash Handling and Register Experience
- Positive and Professional Attitude
- Strong Work Ethic
- Adaptability
- Creating a Positive Customer Experience
- Food Safety and Cleanliness
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cake Writer
Baskin Robins
10.2024 - Current
Volunteer
Artichoke Festival
06.2024 - 06.2024
Associate of Science - Biology
Merced College