Freyja Noah
Kennesaw,GA
Summary
Hardworking Client Relationship Manager, proficient in consultative sales techniques.
Skilled in forming long lasting relationships with colleagues and clients of all backgrounds.
Collaborative team player with an optimistic demeanor. Adaptable professional with 3 years of sales, 3 years in successful leadership roles, and 5 years customer service experience. Proven knowledge of leadership, creative problem-solving, workflow prioritization, and increasing business revenue. Aiming to leverage my abilities to successfully fulfill my role at your company.
Overview
6
6
years of professional experience
Work History
Design/Sales Consultant
American Signature Furniture
01.2022 - Current
- Achieved an 84% increase in customer satisfaction by developing strong rapport with clients and consistently creating a positive and lasting impression of the business
- Proactively engaged in calling previous clients, strategically upselling during seasonal sales to achieve 30% increase in revenue.
- Consistently overachieved sales quotas, surpassing targets by an exceptional 25% to drive remarkable revenue growth.
- Updated clients on scheduled deliveries, maintaining a 98% on-time delivery rate.
Manager
Rumi’s Kitchen
08.2019 - 12.2021
- Managed and motivated employees to be productive and engaged in work, and also creating a healthy/positive work environment.
- Enhanced customer satisfaction by implementing staff training and conducting performance reviews, leading to a remarkable 89% increase in positive customer reviews.
- Managed restaurant operations, overseeing staff schedules and ensuring adequate coverage for all shifts, contributing to a 50% improvement in overall staff efficiency
Beauty/Style Lead
Target
02.2018 - 04.2019
- Orchestrated the setup and organization of the beauty and style sales floor, contributing to a notable 25% increase in customer engagement.
- Efficiently managed schedules, ensuring a 98% shift coverage rate for smooth operations.
- Boosted satisfaction and repeat business by recommending products in alignment with guests needs.
Education
Associate of Arts - Interior Design
Chattahoochee Technical College
Marietta, GA06.2022
Skills
Driving Revenue
Team Development
Client Relationships
Sales/Marketing
Microsoft Expert
Creative Solutions
Data Analysis/Interpreter
UX/UI Design
Languages
English
Native or Bilingual
German
Native or Bilingual
Arabic
Native or Bilingual
Spanish
Professional Working
Timeline
Design/Sales Consultant
American Signature Furniture
01.2022 - Current
Manager
Rumi’s Kitchen
08.2019 - 12.2021
Beauty/Style Lead
Target
02.2018 - 04.2019
Associate of Arts - Interior Design
Chattahoochee Technical College
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