Freyja Noah
Summary
Highly motivated and accomplished professional with over 6 years of experience in client collaboration, 3 years in consulting, and team development. Proven ability to enhance client satisfaction, drive significant revenue growth, and improve operational efficiency. Passionate about UX design and certified in the field, I excel at strategic problem-solving and effective communication. My diverse skill set and commitment to excellence make me an ideal candidate to drive your company's success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Design Consultant
American Signature Furniture
01.2022 - Current
- Achieved an 84% increase in client satisfaction by developing strong rapport with clients and consistently
creating a positive and lasting impression of the business - Proactively engaged in calling previous clients, strategically upselling during seasonal sales to achieve 54% increase in revenue.
- Consistently overachieved sales quotas, surpassing targets by an exceptional 40%to drive remarkable revenue growth.
Manager of Operations
Rumi's Kitchen
08.2019 - 12.2021
- Managed and motivated employees to be productive and engaged in work, and also creating a healthy/positive work environment.
- Enhanced customer satisfaction by implementing staff training and conducting performance reviews, leading to a remarkable 89% increase in positive customer reviews.
- Managed restaurant operations, overseeing staff schedules and ensuring adequate coverage for all shifts, contributing to a 50% improvement in overall staff efficiency
Beauty/Style Team Lead
Target
02.2018 - 04.2019
- Orchestrated the setup and organization of the beauty and style sales floor, contributing to a notable 25% increase in customer engagement.
- Efficiently managed schedules, ensuring a 98% shift coverage rate for smooth operations.
- Boosted satisfaction and repeat business by recommending products in alignment with guests needs.
Education
Bachelor of Science - Marketing
Arizona State University
Skills
- Driving Revenue
- Sales/Marketing
- Communication
- Creative Solutions
- Team Development
- User Experience Designer
- Microsoft Expert
- Technology Proficient
Certification
- UX Design - Google
Timeline
Design Consultant
American Signature Furniture
01.2022 - Current
Manager of Operations
Rumi's Kitchen
08.2019 - 12.2021
Beauty/Style Team Lead
Target
02.2018 - 04.2019
Bachelor of Science - Marketing
Arizona State University
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