Deborah Norton
Visual Merchandiser
Olean,NY
Summary
Artistic Design Consultant with over 10 years of experience working at Industry-leading design companies along with in-home client-facing design. Highly adept at delivering revenue/margin and enthusiastic about creative solutions to meet customers expectations. Outstanding time management, organizational and communication skills.
Overview
11
11
years of professional experience
Work History
Design Consultant
The Shade Store
Las Vegas, NV
02.2022 - 11.2022
- Reviewed, edited and applied style rules to design, complying with company guidelines.
- Partnered across teams to improve accessibility and translatability of design content.
- Consulted on tone, style and subject matter, via email, phone and in-person to collect information driving designs to address real customer challenges.
- Applied holistic, customer-focused approaches to diverse clients to drive design strategy on time and within budget.
- Exhibited storytelling and persuasive techniques to build trust and establish relationships with teams and design partners.
Design Consultant
Richmond American Homes
Las Vegas, NV
05.2016 - 04.2020
- Mastered a professional consultative design experience, complying with company guidelines, to create homebuyers dream home.
- Executed the sale/promotion of products that contribute to the success of the Home Gallery and foster customer satisfaction.
- Communicated with vendors and trade partners as the business circumstances dictate.
Art Consultant
Peter Lik Gallery
Las Vegas, NV
10.2013 - 02.2016
- Transformed potential customers into art collectors to drive sales and increase the pipeline for future sales. Developed thorough understanding of pipelines and art integration.
- Prioritized and organized tasks to efficiently accomplish service goals and complete required sales contracts.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills, while adapting quickly to changing customer needs and effectively advocating artwork solutions.
Design Consultant
Heritage Wallpaper & Blinds
Colorado Springs, CO
04.2013 - 09.2013
- Oversaw all aspects of client projects from design concept to order fulfillment and installation.
- Enlisted strong focus on client-facing design experience.
- Demonstrated value building expertise and translatability of ideal design solutions for the client.
Design Consultant
3 Day Blinds
Colorado Springs, CO
03.2012 - 04.2013
- Illustrated effective listening with focus on delivering an exceptional customer experience and being the primary influencer in the homebuyers product decisions.
- Monitored orders to ensure they meet required installation specifications by taking measurements using industry standard methods.
- Calculated in-home price quotes for clients as well as entering/tracking orders and installation schedules.
Education
Associate of Applied Science - Illustration
Fashion Institute of Technology
New York, NYAssociate of Applied Science - Commercial And Advertising Art
Fashion Institute of Technology
New York, NYSkills
- Superior relationship building
- Design Concepts Development
- Excellent Communication
- Strong Project Management
- Reliability and Adaptability
- Deliver Revenue Margin
Timeline
Design Consultant
The Shade Store
02.2022 - 11.2022
Design Consultant
Richmond American Homes
05.2016 - 04.2020
Art Consultant
Peter Lik Gallery
10.2013 - 02.2016
Design Consultant
Heritage Wallpaper & Blinds
04.2013 - 09.2013
Design Consultant
3 Day Blinds
03.2012 - 04.2013
Associate of Applied Science - Illustration
Fashion Institute of Technology
Associate of Applied Science - Commercial And Advertising Art
Fashion Institute of Technology