Frida De Leon
Bonsall ,CA
Summary
Driven and consistent professional with a proven track record at Walmart, excelling in customer service and efficient time management. Leveraged patience and sales expertise to enhance customer satisfaction and meet tight deadlines. Skilled in creating engaging learning environments as a Swim Instructor, significantly improving student confidence and swimming abilities.
Overview
2
2
years of professional experience
Work History
Online Personal Shopper
Walmart
12.2023 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Swim Instructor
Swim America
06.2022 - 08.2022
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Provided positive reinforcement and motivation to increase student confidence and performance.
Education
High School Diploma -
Fallbrook High School
Fallbrook, CAElectrician ET Card - Electrical
UEI College
Oceanside, CASkills
- Collaboration
- Customer service expertise
- Sales experience
- Time management
Languages
Spanish
Native or Bilingual
Timeline
Online Personal Shopper
Walmart
12.2023 - Current
Swim Instructor
Swim America
06.2022 - 08.2022
High School Diploma -
Fallbrook High School
Electrician ET Card - Electrical
UEI College
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