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Hi, I’m
Frida Reynolds
Dental Office Receptionist
Chicago,IL
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Summary
Skilled Dental Office Receptionist with extensive experience in managing patient files, appointment scheduling, and insurance billing. Skilled in facilitating communication between patients, staff, and insurance providers, ensuring efficient office operations. Brings strong administrative abilities and thorough knowledge of dental office procedures to enhance patient care and office productivity. Quick learner and successful in building relationships with coworkers and patients.
Overview
3
years of professional experience
Work History
Dr. David Drake DDS LTD
Dental Office Receptionist
06.2021 - Current
Job overview
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Streamlined office operations by organizing, updating, and maintaining patient files for easy access and retrieval.
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirming appointments in a timely manner.
- Facilitated effective communication between patients, dental staff, and insurance providers to ensure seamless coordination of care.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
- Managed office bookkeeping with insurance billing and patient payments.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
North Park University, Chicago, IL
Bachelor of Arts from General Business And Economics
05-2026
University Overview
- Dean's List
- Nyvall Scholarship Recipient
- 3.8 GPA
Josephinum Academy of The Sacred Heart, Chicago, IL
High School Diploma
05-2022
University Overview
- Dean's List
- 4.0 GPA
- Baking Club Member
- Yearbook Club Member
- Extracurricular Activities: Volleyball
Skills
- Insurance Verification
- Billing Procedures
- Office Supply Management
- File Management
- Appointment Scheduling and Confirmation
- HIPAA Compliance
- Payment Processing
- Treatment room setup
- Dental staff support
- Invoice Generation
- Mail Sorting and Distribution
- Instrument Sterilization
Software
Excel
Microsoft Teams
Work Preference
Work Type
InternshipPart TimeFull TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceFlexible work hoursWork from home optionPaid time offHealthcare benefitsPaid sick leave401k matchAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Dental Office Receptionist
Dr. David Drake DDS LTD
06.2021 - Current
North Park University
Bachelor of Arts from General Business And Economics
Josephinum Academy of The Sacred Heart
High School Diploma
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