Frida Velez
Dodge City,KS
Summary
Detail-oriented Quality Assurance Technician adept at reviewing materials and finished items for compliance with specifications and standards. Skilled in reporting and problem-solving with a history of making a positive impact on operations.
Overview
6
6
years of professional experience
Work History
Quality Assurance Technician
National Beef Packing Company
Dodge City, KS
07.2021 - Current
- Conducted routine inspections to ensure product quality and compliance with food safety standards.
- Worked alongside production, maintenance , and upper management teams to identify and resolve quality issues promptly.
- Documented findings and maintained accurate records of quality control tests.
Customer Service Representative
Check And Go
Dodge City, KS
06.2020 - 07.2021
- Assisted customers with inquiries, providing accurate information and solutions to enhance satisfaction.
- Handled transactions efficiently, ensuring compliance with company policies and procedures.
- Resolved customer complaints through effective communication and problem-solving techniques.
Education
High School Diploma -
Dodge City High School
Dodge City, KS05.2021
Skills
- Troubleshooting skills
- Compliance monitoring
- Documentation skills
- Attention to detail
- Problem resolution techniques
- Communication skills
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Quality Assurance Technician
National Beef Packing Company
07.2021 - Current
Customer Service Representative
Check And Go
06.2020 - 07.2021
High School Diploma -
Dodge City High School