Fritz Dupiche

Results driven IT Manager with a demonstrated history of effective leadership and hands-on operational support achievements; proficient at providing high-quality service and managing all aspects of complex IT infrastructures. Proven record of managing Windows server/client infrastructures, information-technology and development projects overseeing up to $10,000,000 in program budgets. Multifaceted technical career with consistent record of achievement; proven to deliver when required and under pressure. Skilled manager and project leader, effectively directing multiple operations and concurrent projects to achieve corporate and client objectives. Excellent communicator with people skills required to build focused and productive teams.

• Mitsubishi Union Bank, Jersey City, NJ, Vice President/Distributed Systems Manager, 03/01/12, Current, Expertly oversee large scale IT projects, networks, and infrastructures from initial planning and development to implementation and enhancements., Managed under budget and on time business critical infrastructure projects and worked with a diverse group of technology teams for successful completion., Focusing on data security, infrastructure cataloging & documentation with less than 2% operational disruption., Lead high performing technical team of Engineers, Security analysts, and Systems Integration Specialists., Managed over $1 million IT operations budget for all hardware, software, licensing and IT staffing requirements., Develop and implement standard operating procedures., Plan and execute local and global technology infrastructure projects of varying sizes in support of 2 Data Centers and 5 sites serving 4,000 end-users., Lead an unplanned Refreshed IT hardware project, resulting in savings of $100k/year, increased resources, and increased service reliability by 30%., Negotiate enterprise license agreements, statements of work, maintenance renewal agreements, and other financial transactions driven by evolving IT strategy., Provide technical expertise for data center migration strategies.
• Bank of Tokyo Mitsubishi UFJ, Jersey City, NJ, Vice President/Microsystems Manager, 08/01/06, 03/01/12, Managed a team of 24 supporting all Windows Infrastructure server and desktop technologies., Responsibilities and achievements include: 24x7 IT support, supporting backend systems and customer-end devices., Managed and maintained Windows active directory domains; achieved a 12% efficiency gain., Responsible for the deployment, maintenance, development, upgrade, and monitoring of all infrastructure systems., Recognized for developing desktop support strategy and plan for improvement of business operations., Assist with establishment and implementation of department goals, policies and SLA., Vendor management with an annual budget over $2 million.
• Bank of Tokyo, Jersey City, NJ, Microsystems Manager, 07/01/95, 07/01/06, Managed a team with responsibilities of Day-to-day IT Helpdesk Management., Active member of global change advisory team that established and implemented a structured change review process., Defined requirements for a new help-desk ticketing program., Improved IT service and controls implementing ITIL best practices., Centralized Desktop / Workstation imaging and deployment.