Summary
Overview
Work History
Education
Skills
Certification
Timeline
OfficeManager

Fritz L. Jeudy

Salisbury,MD

Summary

More than 10 years of experiences in human resources and management. Strong ability to communicate efficiently. Able to speak and write English-French and Haitian Creole fluently.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Office Manager

Tabitha Medical Care
02.2020 - Current
  • Identify staff vacancies and recruit, interview, and select the potentials applicants.
  • Provide current and prospective employees with information about policies, job duties, and interpret or translate for the providers.
  • Plan, organize, direct, control, or coordinate the personnel, and the trainings.
  • Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.

Training Housing Advisor

Telamon Corporation
05.2014 - 01.2020
  • Train and Teach Financial class.
  • Host workshop financial training.
  • Assess clients' overall financial situation by reviewing income, assets, debts, expenses, credit reports, or other financial information.
  • Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
  • Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
  • Explained rental and housing regulations to clients and helped each discover best options for housing.
  • Contributed to team success by actively participating in staff meetings and sharing best practices with colleagues.
  • Managed caseloads efficiently, ensuring timely completion of required documentation and adherence to program requirements.
  • Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
  • Educated landlords on fair housing laws and regulations, fostering an environment of equal opportunity for all applicants regardless of race or socioeconomic status.
  • Helped clients find permanent or temporary housing.
  • Enhanced community relationships with local organizations, leading to increased resources and support for residents.
  • Maintained database of housing resources, landlords and management companies.
  • Assisted in grant writing to increase funds for organization, raising over $10,000.00.
  • Facilitated workshops on budgeting skills, helping clients develop financial management strategies essential for maintaining long-term stability in their housing situations.

Workforce Development Specialist

Telamon Corporation
06.2011 - 05.2014
  • Host workshops and activities for the clients about job search and job interview.
  • Assist the human resources with recruitment and translation and interpretation.
  • Assist people from diverse backgrounds, providing services to persons who are low-income and/or homeless and, work with customer issues or complaints.
  • Established strong relationships with community partners, fostering collaboration and support for workforce development initiatives.
  • Increased job placements by developing tailored workforce training programs for diverse populations.
  • Hosted job fairs to bring together job seekers and employers.
  • Facilitated job seeker interviews with prospective employers, obtained feedback from both parties and adjusted employment strategies.
  • Assisted job seekers with vocational and technical school training.
  • Notified employers and community organizations of workforce development programs and services.
  • Interviewed employers to determine needs and brought employers and job seekers together.
  • Facilitated seminars on job readiness, resume writing, and career search resources.
  • Oversaw case management activities for enrolled clients, ensuring progress towards self-sufficiency goals were tracked and documented consistently.
  • Provided one-on-one career counseling services, empowering job seekers to make informed decisions about their careers.
  • Created and led comprehensive series training for staff.
  • Developed and delivered workshops on resume writing, interview techniques, and job search strategies to improve employability skills among participants.

Education

Bachelor Degree - Business Administration

University of Montreal
Quebec, Canada

D.E.S. - Human Resources

H.E.C. of Montreal
Montreal, Canada

Skills

  • Communicate, orally and in writing, in English, French and Creole
  • Computer proficiency (Microsoft Office) and QuickBooks
  • Analytical and organizational skills
  • Excellent oral and written communications skills
  • Excellent administrative support skills
  • Management and supervision experience in non-profit organizations and private organization
  • Experience tracking and coordinating projects to completion
  • Experience in social service case management
  • Office administration
  • Organizational skills
  • Office management
  • Customer service

Certification

  • Certified Housing Counselor (from HUD)
  • Certified Financial Coach
  • Certified Financial Advisor
  • Certified Fair Housing
  • Certified Train the Trainer
  • Certified Guest Speaker
  • Certified Human Resources
  • Certified Marketing

Timeline

Office Manager

Tabitha Medical Care
02.2020 - Current

Training Housing Advisor

Telamon Corporation
05.2014 - 01.2020

Workforce Development Specialist

Telamon Corporation
06.2011 - 05.2014

Bachelor Degree - Business Administration

University of Montreal

D.E.S. - Human Resources

H.E.C. of Montreal

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Fritz L. Jeudy