Fritzcia Jean
North Miami
Summary
Adept in complex problem-solving and renowned for exceptional communication, I leveraged these skills at the Cleveland Clinic to enhance patient care and safety. My bilingual ability and clinical documentation expertise significantly contributed to a 20% improvement in patient satisfaction scores and quality of care, showcasing my adaptability and focus on quality assurance in healthcare environments. Dedicated nursing professional with hands-on experience providing quality care to patients. Demonstrated ability to build relationships with patients, families, and healthcare team members. Skilled in vital signs monitoring, medication administration, and patient education. Known for maintaining professionalism when dealing with a diverse patient population and enhancing patient satisfaction. Proven ability to work effectively under pressure while maintaining high standards of nursing care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Cleveland Clinic
Weston
12.2023 - Current
- Observed and examined patients to detect symptoms that required medical attention, such as bruises, open wounds, and blood in urine.
- Provided emotional support to patients, enhancing their comfort during recovery.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Collected specimens for laboratory testing.
- Communicated with patients to determine need for assistance or social and emotional support.
- Assisted nursing staff with daily patient care and activities.
- Monitored vital signs and reported changes to healthcare team.
- Maintained cleanliness and organization of patient rooms and equipment.
Travel CNA
Providence Seward Mountain Haven
Seward
05.2025 - 09.2025
- Provided compassionate care to residents in various healthcare settings.
- Documented patient information accurately in electronic health records system.
- Supported new staff through training on best practices and procedures.
- Assisted patients with personal hygiene tasks such as brushing teeth and washing hands.
- Reported any observed changes in patient conditions to the appropriate personnel.
- Maintained records of patients' vital signs and health care information.
Travel CNA
Marshfield Medical Center
Marshfield
01.2025 - 04.2025
- Provided compassionate care to residents in various healthcare settings.
- Assisted with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of patient care areas efficiently.
Travel CNA
SSM Health St. Mary's Care Center
Madison
05.2024 - 09.2024
- Providing basic nursing care and assistance to patients in various healthcare settings while frequently moving between different locations or facilities to meet staffing needs.
- Demonstrated excellent interpersonal communication skills while interacting with patients, families, and healthcare professionals.
- Initiated emergency response protocol in critical situations involving life threatening conditions or injuries.
- Utilized strong organizational skills to manage multiple tasks simultaneously in a fast-paced environment.
- Assisted nursing staff with restorative measures such as range of motion exercises and ambulation techniques.
- Developed comprehensive understanding of infection control policies and procedures to prevent the spread of infections.
- Maintained a safe environment for both patients and staff by adhering to safety protocols.
- Employed effective problem solving strategies to quickly identify solutions when faced with complex challenges.
- Assisted physicians with various medical procedures such as wound dressing changes or catheterizations.
- Exhibited superior customer service skills while working closely with patients and their families during difficult times.
Certified Nursing Assistant
The Palace at Weston
Weston
07.2022 - 11.2023
- Responds to call lights within a maximum of FIVE minutes or communicates inability to do so to assure the response target is met.
- Reports patient needs to RN/LPN immediately.
- If primary nurse is not available, the PCT makes the Clinical Shift Manager or Relief Charge Nurse aware.
- Demonstrates the ability to obtain vital signs and reports results to RN/LPN in a timely manner.
- Notes changes from prior measurement and communicates accordingly.
- Treats all customers including other members of the healthcare team with courtesy and respect.
- Assists in the removal of equipment (I.e IV pumps, commodes, PAS) in preparation for room cleaning.
- Performed EKG.
- Assisted nursing staff in providing direct patient care including administering medications, taking vital signs.
- Acted as a role model for nursing assistants by demonstrating professional behavior at all times.
- Observed changes in condition of patients and reported them to nursing staff for further evaluation or intervention.
- Maintained up-to-date knowledge of current trends within nursing field by attending continuing education courses.
- Identified potential risks or issues associated with certain tasks assigned to Nursing Assistants and created solutions or alternatives that could be implemented.
- Performed basic nursing functions such as vital signs, wound dressing changes, and specimen collection.
Intern
I & B Medical Associates
Miami
06.2019 - 08.2020
- Delivered high quality nursing care by utilizing critical thinking skills and clinical judgment.
- Trained new nursing assistants in all aspects of the job, including proper patient handling techniques.
- Assisted nursing staff with triage duties such as assessing vitals, collecting specimens, administering medications.
- Evaluated outcomes of nursing interventions using established criteria.
- Assisted nursing staff members with various duties such as changing bed linens or transporting patients.
- Participated in educational programs related to health unit certified nursing assistant duties.
- Attended continuing education courses and conferences regularly updating knowledge base with new information pertinent to nursing practice.
- Performed basic nursing procedures such as taking vital signs, changing dressings and administering medications as directed by a registered nurse or physician assistant.
Education
Associate of Science - Nursing
Miami Dade College
Miami, FL06-2027
Certificate -
FVI School of Nursing
Miramar, FL10-2023
High School Diploma -
MIAMI CENTRAL SENIOR HIGH SCHOOL
Miami, FL06.2022
Skills
- Bilingual
- Communication
- Teamwork
- Customer service
- Public speaking
- Healthcare ethics
- Teamwork and collaboration
- Complex problem-solving
- Attention to detail
- Injury prevention
- Time management abilities
- Clinical documentation
- Dementia and Alzheimer's knowledge
- Medical terminology
- Patient safety management
- Observing responses
- Documenting behaviors
- Recording vital signs
- Electronic charting
- Patient care
- Electronic health records
- Infection control
Certification
- BLS Certificate
- Certified Medication Aide in Florida.
- CNA License in Florida, Alaska, Maine, Iowa, North Dakota, Minnesota, Wisconsin, Missouri, Massachusetts, Montana, and Oklahoma.
Languages
English
Native/ Bilingual
French
Professional
References
References available upon request.
Timeline
Travel CNA
Providence Seward Mountain Haven
05.2025 - 09.2025
Travel CNA
Marshfield Medical Center
01.2025 - 04.2025
Travel CNA
SSM Health St. Mary's Care Center
05.2024 - 09.2024
Certified Nursing Assistant
Cleveland Clinic
12.2023 - Current
Certified Nursing Assistant
The Palace at Weston
07.2022 - 11.2023
Intern
I & B Medical Associates
06.2019 - 08.2020
Associate of Science - Nursing
Miami Dade College
Certificate -
FVI School of Nursing
High School Diploma -
MIAMI CENTRAL SENIOR HIGH SCHOOL
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