Motivated professional skilled in quality control and effective communication. Demonstrated ability to adapt quickly in fast-paced environments while fostering collaboration and commitment to quality outcomes.
Overview
7
7
years of professional experience
Work History
Quality Control ,Time Management
Hershey
03.2025 - Current
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Packed and Sorted, Safety, Inspected Damage
Amazon
01.2024 - 01.2025
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Manage Inbound and Outbound
Xperigo-Arise
02.2022 - 04.2023
Led cross-functional teams to enhance workflow efficiency and achieve operational goals.
Developed training programs to improve staff performance and promote best practices.
Implemented process improvements that streamlined operations and reduced turnaround times.
Monitored key performance indicators to ensure targets were met consistently across departments.
Call Center Agent
Victoria Secret
04.2019 - 05.2020
Delivered exceptional customer service by resolving inquiries and complaints efficiently.
Utilized CRM software to document customer interactions and track issue resolution.
Collaborated with team members to streamline communication processes and improve response times.
Conducted product knowledge training sessions to enhance team performance and service quality.
Education
Associate of Science - Interpretation
English Creole Interpreter At Clear Source
Haiti Port-au-Prince
09-2019
Bachelor of Science - Nursing Practice
Mission Bon Samaritain International Shool of Nursing
Haiti Port-au -prince
09-2018
Skills
Quality control planning
Visual Quality Control
Quality control
Translator
Physical stamina
Safety and compliance adherence
Nurse
Languages
French
Native or Bilingual
English
Full Professional
Creole
Native or Bilingual
Timeline
Quality Control ,Time Management
Hershey
03.2025 - Current
Packed and Sorted, Safety, Inspected Damage
Amazon
01.2024 - 01.2025
Manage Inbound and Outbound
Xperigo-Arise
02.2022 - 04.2023
Call Center Agent
Victoria Secret
04.2019 - 05.2020
Associate of Science - Interpretation
English Creole Interpreter At Clear Source
Bachelor of Science - Nursing Practice
Mission Bon Samaritain International Shool of Nursing
Quality Assurance/Inspector in Quality Assurance and Quality Control at Alston ConstructionQuality Assurance/Inspector in Quality Assurance and Quality Control at Alston Construction
<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC<ul>
<li>Spearhead the management and oversight of the National Bio and Agro-Defense Facility (NBAF) project, a pivotal national asset developed in partnership with the U.S</li>
<li>Department of Agriculture (USDA) and the U.S</li>
<li>Department of Homeland Security (DHS)</li>
<li>Collaborate with USDA and DHS stakeholders to ensure a seamless transition of operations and mission capabilities from the aging Plum Island Animal Disease Center (PIADC) to NBAF, ensuring uninterrupted research, diagnostics, and training essential to national security</li>
<li>Lead the operational endurance phase, validating work processes and laboratory setups to guarantee compliance with the highest safety and biocontainment standards, particularly in biosafety level-4 (BSL-4) environments</li>
<li>Act as the hiring manager, conducting interviews and selecting high-quality employees to ensure the success of both DCA and NBAF</li>
<li>Serve as a subject matter expert pert for the payroll system Paychex, overseeing and approving payroll for 63 officers biweekly while managing paid time off and leave requests to maintain the security posture for the facility</li>
<li>Monitor project milestones, providing critical updates to senior management and stakeholders while ensuring alignment with USDA's mission objectives and federal guidelines</li>
<li>Direct the development and execution of strategic initiatives to facilitate efficient collaboration with federal partners, ensuring all laboratory operations adhere to regulatory requirements set forth by the Federal Select Agent Program (FSAP)</li>
<li>Foster a culture of excellence and professionalism within the team, emphasizing rigorous training, safety compliance, and operational integrity as key components of NBAF's mission to safeguard public health and the nation's food supply</li>
<li>Monitored budgeting activities by tracking expenditures and providing regular updates to management.</li>
<li>Analyzed existing processes within a department or organization in order to identify areas for improvement or increased efficiency.</li>
<li>Implemented quality control measures throughout each stage of a project's lifecycle.</li>
<li>Worked closely with senior managers to ensure that all projects were completed according to schedule.</li>
<li>Conducted research on potential vendors, suppliers, contractors and subcontractors for projects.</li>
<li>Provided administrative support to the Project Manager in order to facilitate successful project outcomes.</li>
<li>Prepared monthly progress reports summarizing key accomplishments achieved since the last report.</li>
<li>Trained junior staff on best practices for managing multiple projects simultaneously.</li>
</ul> at Defense Contracting Activity, LLC
Inspector in Quality Assurance and Quality Control at Electrical Distributors LimitedInspector in Quality Assurance and Quality Control at Electrical Distributors Limited