Fritzna Saintima
Port Saint Lucie
Summary
Developed strong customer service and organizational skills in fast-paced retail environment, seeking to transition into new field. Proven ability to manage inventory and handle transactions with accuracy. Focused on leveraging these skills to contribute effectively in different professional setting.
Overview
5
5
years of professional experience
Work History
Store Clerk / Cashier
Ideal Nutrition
09.2024 - Current
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
- Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
- Performed inventory control, such as counting, and stocking merchandise.
Team Leader
Panera Bread
06.2023 - 09.2024
- Promoted collaboration between team members by maintaining a positive work environment.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Developed strategies for problem solving and conflict resolution among team members.
- Maintained clean and hazard-free work areas, enhancing operational effectiveness.
- Monitored team workload to prevent burnout and ensure equitable task distribution.
Volunteer
Big Brother Big Sister
09.2020 - 05.2021
- Actively promoted an inclusive environment where everyone is respected regardless of differences.
- Empowered participants through active listening techniques and open dialogue sessions.
- Organized team building activities that foster a sense of community among participants.
- Assisted in developing life skills such as problem solving, decision making and communication strategies for youth participants.
- Provided support, guidance and resources to assist mentees in achieving their goals.
- Encouraged positive behaviors while providing constructive feedback when needed.
- Assisted with teaching children life skills.
- Supported children's activities by answering questions, explaining instructions, and helping individuals complete tasks.
Education
Associate of Science - Health Science
Indian River State College
Ft. Pierce, FL12-2025
High School Diploma -
Martin County High School
Stuart, FL05-2023
Skills
- Cash Handling
- Staff Training
- Mentoring
- Problem-Solving
- Safety
- Leadership
- Giving Constructive Feedback
Education and Training
other
Languages
Creole
Full Professional
Timeline
Store Clerk / Cashier
Ideal Nutrition
09.2024 - Current
Team Leader
Panera Bread
06.2023 - 09.2024
Volunteer
Big Brother Big Sister
09.2020 - 05.2021
High School Diploma -
Martin County High School
Associate of Science - Health Science
Indian River State College
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