Summary

Overview

Work History

Education

Skills

Education and Training

Languages

Timeline

Fritzna Saintima

Port Saint Lucie

Summary

Developed strong customer service and organizational skills in fast-paced retail environment, seeking to transition into new field. Proven ability to manage inventory and handle transactions with accuracy. Focused on leveraging these skills to contribute effectively in different professional setting.

Overview

years of professional experience

Work History

Store Clerk / Cashier

Ideal Nutrition

1909 NW Federal Hwy N, Stuart

09.2024 - Current

Assisted customers by answering questions and fulfilling requests.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
Assisted customer by locating items, processing payments, and carrying out heavy purchases.
Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
Assisted in the training and onboarding of new team members, sharing valuable insights regarding store policies and procedures.
Performed inventory control, such as counting, and stocking merchandise.

Team Leader

Panera Bread

Stuart, FL, Florida

06.2023 - 09.2024

Promoted collaboration between team members by maintaining a positive work environment.
Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Developed strategies for problem solving and conflict resolution among team members.
Maintained clean and hazard-free work areas, enhancing operational effectiveness.
Monitored team workload to prevent burnout and ensure equitable task distribution.

Volunteer

Big Brother Big Sister

Stuart, FL, Florida

09.2020 - 05.2021

Actively promoted an inclusive environment where everyone is respected regardless of differences.
Empowered participants through active listening techniques and open dialogue sessions.
Organized team building activities that foster a sense of community among participants.
Assisted in developing life skills such as problem solving, decision making and communication strategies for youth participants.
Provided support, guidance and resources to assist mentees in achieving their goals.
Encouraged positive behaviors while providing constructive feedback when needed.
Assisted with teaching children life skills.
Supported children's activities by answering questions, explaining instructions, and helping individuals complete tasks.

Education

Associate of Science - Health Science

Indian River State College

Ft. Pierce, FL

12-2025

High School Diploma -

Martin County High School

Stuart, FL

05-2023