Serena Tanner
Bronx,NY
Summary
Detail-oriented professional with 13 years of experience in customer service and cash handling. Proven track record as a Cashier at Walgreens and Au Bon Pain, efficiently managing cash and credit transactions while ensuring exceptional customer satisfaction. Seeking a Cashier role to leverage strong multitasking abilities and attention to detail in a fast-paced environment.
Overview
2026
2026
years of professional experience
Work History
Cashier/Store Clerk
Walgreens
11.2021 - Current
- Conduct daily inventory management and restock shelves to maintain optimal store appearance in accordance with policy.
- Process cash and credit/debit transactions efficiently to enhance customer satisfaction and streamline operations.
- Provide exceptional customer service by assisting patrons with inquiries and helping them locate products, while ensuring timely restocking of dairy items and monitoring expiration dates.
Customer Service Cashier
Aldi Foods
2021 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
- Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
Cashier/Store Clerk
Au Bon Pain
06.2008 - 06.2012
- Prepared the store for peak breakfast and lunch hours, ensuring efficient operations during high-traffic periods.
- Processed various payment transactions, including debit, credit, and cash, while maintaining a high level of customer service.
- Assisted in daily food preparation and inventory management, contributing to a clean and safe environment for both customers and staff.
Dietary Aide
Niagara Nursing Rehabilitation Center
09.2001 - 04.2008
- Collaborated with team members to prepare meals for 160 residents, ensuring adherence to dietary specifications and meal temperature requirements.
- Delivered meals promptly and safely, contributing to a positive dining experience for residents.
- Assisted in inventory management, including counting and reordering food stock to maintain adequate supplies.
Education
High School Equivalency - undefined
Columbia University
09.2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Reliability and punctuality
- Conflict resolution
- Cleaning and sanitizing
Timeline
Cashier/Store Clerk
Walgreens
11.2021 - Current
Cashier/Store Clerk
Au Bon Pain
06.2008 - 06.2012
Dietary Aide
Niagara Nursing Rehabilitation Center
09.2001 - 04.2008
High School Equivalency - undefined
Columbia University
Customer Service Cashier
Aldi Foods
2021 - Current
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