Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Froylan Martinez

Saint Ann,MO

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Professional with proven success in managing retail operations, ensuring customer satisfaction, and optimizing sales performance. Strong focus on teamwork, reliability, and adaptability to changing needs. Expertise in inventory management, staff training, and financial oversight. Known for effective communication, problem-solving abilities, and unwavering commitment to achieving results.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.

Overview

22
22
years of professional experience

Work History

Store Manager

Rocket Fuel
Valley Park, MO
06.2023 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Analyzed sales data to identify trends and adjust inventory accordingly, preventing stockouts of popular items.

Store Manager

Alta Convenience Store
Ellisville, MO
09.2022 - 06.2023

Baker

Louis Swiss Bakery
Aspen, CO
07.2015 - 08.2022
  • Produced consistently high-quality baked goods for customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Created appealing displays to showcase products in bakery.
  • Monitored temperatures of ovens, proof boxes and other equipment.

Store Manager

Taco Bell
Tustin, CA
01.2003 - 06.2015
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Education

Bachelor Of Arts - Marketing Management

California State University, Fullerton
Fullerton, CA
06.2007

Associate Of Arts - General Studies

Santa Ana College
Santa Ana, CA
06.2004

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Customer service management
  • Training and mentoring
  • Inventory management
  • Friendly and positive
  • Operations management

Languages

Spanish
Native or Bilingual

Timeline

Store Manager

Rocket Fuel
06.2023 - Current

Store Manager

Alta Convenience Store
09.2022 - 06.2023

Baker

Louis Swiss Bakery
07.2015 - 08.2022

Store Manager

Taco Bell
01.2003 - 06.2015

Bachelor Of Arts - Marketing Management

California State University, Fullerton

Associate Of Arts - General Studies

Santa Ana College
Froylan Martinez