Fumiko Tada Iwasaki

• Enhanced employee performance by designing and implementing comprehensive training programs.
• Reduced onboarding time for new hires through development of effective orientation modules.
• Improved employee retention rates by creating engaging and interactive learning materials.
• Increased overall productivity by conducting regular skills gap analyses and addressing identified needs with targeted training interventions.
• Collaborated with cross-functional teams to develop customized training solutions, ensuring alignment with organizational goals and objectives.
• Evaluated effectiveness of training programs using various assessment tools, providing valuable feedback for continuous improvement initiatives.
• Established culture of continuous learning, promoting professional development opportunities for all employees across organization.

• Airbus 220-300 and Embraer 190/195 Qualified
• Instructor for Initial New Hire, Recurrent, Transition, ATS/ATI, Pilot ditching, emergency equipment and doors
• Performed announced and unannounced line checks
• Performed IOE
• Tracked student progress for FAA through Mint Program
• Evaluated and revised curriculum and testing methodologies.
• Applied various teaching aids to minimize learning gaps.
• Familiar with 8900.1 guidance and technically proficient with DARs and DCTs

• Boeing 757 qualified
• Writing and editing Flight Attendant Manuals (FAM), General Operating Manuals (GOM), and FOTP
• Perform duties of flight attendant through active flying
• Conduct customer service curriculum training
• Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
• Serve as onboard Safety and Service flight attendant mentor
• Developed job-specific competencies and performance standards.
• Provided coaching and mentoring to employees.
• Proficiency in Data Collections Tools and submission to FAA

• Technically proficient in Epic Hospital Software
• Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
• Developed and implemented office policies to enhance efficiency in operations.
• Audited and corrected billing and posting documents for accuracy.
• Provide assistance to patients with financial need by filing applications for FAP program
• Obtain authorizations, medical clearance, and medical records

Specializing in Japanese patient care, 95% Japanese-speaking patients
Patient scheduling
Verification of Insurance Benefits
Dentrix software system
CPT coding
Collection and posting payments

• Boeing 777 and Boeing 767 qualified
• In command of cabin of nine crew members and 300 passengers
• Performed high degree of crew coordination in a professional, efficient and cordial manner at all times
• Inflight service for wide array of passengers, from First/Business-class Military charters, Sports Teams and ICE-level 5 prisoner detainees flights
• Demonstrated extreme flexibility in work hours with long extended duty days (19–26 hours)
• Comply with all company safety protocols and have working knowledge of Standard Operating Procedures
• FAA annual flight safety testing and checkrides, including emergency evacuation, first aid, CPR, emergency equipment and procedures and working knowledge of FARs

• Over 24 years of Residential and Commercial Mortgage loan experience
• Top Sales Associate, 6 years running 1991 through 1997
• Assisted in mortgage company start-up, implementing accounting and payroll systems, and establishing FHA Licensing
• Loan Modifications: successfully negotiated and changed terms of mortgage contracts with investors on behalf of distressed clients
• Lender relations specialist: helping to obtain sources of funding and creating trusted relations with lenders to ensure smooth transactions
• Quality Control, audits, and Fraud detection
• Specialized product knowledge in conventional, government (FHA and VA), Small Business Administration, commercial and construction loans
• Successfully acquired over 10 million dollars in funding for Las Vegas casino, acquisition of Deer Valley CondoTel, Salt Lake City medical office complex, Salt Lake City auto dealerships, Salt Lake Media Group, South Jordan medical clinic, and ethnic specialty grocery store.