- Watching Movies and TV Shows
- Baking
- Music
- I like working with my hands and fixing things
- I enjoy helping others and giving back to the community
- Animal Care
- Road Trips
Chasity Palumbaro
Fort Lauderdale,FL
Summary
Responsible and assertive team worker seeking a friendly work environment. Currently relocating residence and searching for a closer job with higher pay to address financial struggles. Proficient in multitasking and thrive under pressure. Organized and collected, consistently meeting deadlines. Equipped to handle physical demands - able to stand or sit for extended periods and lift up to 25lbs if required. Always maintain a positive attitude when interacting with customers/clients, ensuring their satisfaction with the service provided. Reliable transportation available for commuting. Consistently punctual and prepared to begin shift. Please feel free to reach out with any inquiries regarding the information shared above. For efficient communication, kindly contact me at the provided cell number.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
02.2024 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
Hairstylist/Front Desk Receptionist
HairColorConcepts
10.2022 - 02.2024
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
- Educated customers on products to maximize benefits.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Mixed pigments and used proper techniques to achieve desired color.
Receptionist
The Salt Room
02.2022 - 10.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and provide information on services or book appointments and efficiently schedule sessions to optimize room availability.
- Kept reception area clean and neat to give visitors positive first impression.
- Guide clients through the therapy process and session while ensuring their comfortability
- Assisted with onboarding new clients and securing paperwork completion.
Crew Trainer
McDonalds
09.2020 - 02.2022
- Take orders and handle pos system, put together orders and serve within service times
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
- Taught new team members correct procedures for all areas of operations.
Barista/Cashier
Espresso Yourself
02.2020 - 03.2020
- Handle all aspects of register and pos system and customer service duties
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- This job was during COVID so the mall that it was located in closed for quarantine until further notice
Front Service Clerk
Publix
03.2019 - 09.2019
- Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
- Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
- Supported team members during peak hours, ensuring smooth and timely customer service operations.
- Increased efficiency through effective bagging techniques while minimizing waste from damaged items.
Education
Cosmetology License -
Hollywood Institute
Margate, FL10-2022
High School Diploma -
American Academy of Pinecrest
Pinecrest, FL06.2020
Completed 10th and 11th grade -
Coral Glades High
10.2019
Skills
- Decision-making
- Accurate money handling
- Opening and closing procedures
- Handling customer complaints
- Customer service focus
- Team development
- Quality assurance
- Employee training
- Flexible schedule
- Shift leadership
- Problem-solving
- Performance reporting
Certification
- ServSafe Food Handler's Certification
- Florida Driver's License
- Barbicide Certification
- Florida Cosmetology License
Interests
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balancePaid time off401k matchFlexible work hoursHealthcare benefitsPersonal development programsTimeline
Shift Manager
McDonald's
02.2024 - Current
Hairstylist/Front Desk Receptionist
HairColorConcepts
10.2022 - 02.2024
Receptionist
The Salt Room
02.2022 - 10.2022
Crew Trainer
McDonalds
09.2020 - 02.2022
Barista/Cashier
Espresso Yourself
02.2020 - 03.2020
Front Service Clerk
Publix
03.2019 - 09.2019
Cosmetology License -
Hollywood Institute
High School Diploma -
American Academy of Pinecrest
Completed 10th and 11th grade -
Coral Glades High
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