Fyza Shahzad
Dallas,TX
Summary
Strategic and impact-driven Program Manager with 5+ years of experience leading large-scale health, research, and social development programs in nonprofit and global health sectors. Proven track record of managing multi-site programs, international collaborations, donor reporting, and organizational strategy. Expertise in qualitative research, cross-sector partnerships, stakeholder engagement, and team leadership across Pakistan, Singapore, and the UK. Passionate about leveraging systems-thinking and community empowerment for sustainable change.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Research Specialist
Agha Khan University Hospital
Karchi, Pakistan
03.2023 - 12.2023
- Collaborated with CDC for CHAMPS project to reduce child mortality in 3 underserved areas in Karachi, Pakistan.
- Led a collaborative child mortality research project with Yale University, focusing on data analysis and community health interventions.
- Developed 3 research protocols and SOPs; led qualitative data analysis and field oversight.
- Managed ethical approvals (IRB/ERC) and quality control of quantitative data collection.
- Presented quarterly performance updates to international research partners and leadership teams.
Program Manager
Indus Hospital (PCP/CHD Department)
Karachi, Pakistan
10.2022 - 03.2023
- Oversaw 19 programs across Pakistan; coordinated over 100 staff.
- Developed and implemented departmental strategy and KPIs for 3 health programs (mental health, primary care and Tuberculosis).
- Led national program expansion, increased patient flow by 30%, and designed site evaluation SOPs.
- Initiated and led a research project on malnutrition outcomes; conducted field evaluations using mixed method research.
Program & Operations Manager
Population Services International (PSI)
Karachi, Pakistan
04.2016 - 07.2019
- Managed operations, procurement, HR systems, and program implementation for the entire project across 30+ sites in Sindh, Punjab and KPK.
- Supervised a team of 10 M&E and research teams for maternal health interventions.
- Conducted monthly field visits and led a journey mapping studies on pregnancy-related mortality.
- Led research and program activities that resulted in 1,591 fewer maternal deaths, 1,111,572 unintended pregnancies were averted and 187,219 fewer maternal deaths across multiple sites.
- Developed MIS software framework enhancing reporting efficiency to donors for DFID and PSI Washington DC.
Program Assistant
UN Women (Singapore Committee)
Singapore
10.2016 - 04.2017
- Designed and implemented workshops for 150+ participants (HeForShe, Girls to Pioneer) to promote gender equality.
- Led fundraising initiatives and 20+ public events, and violence-prevention campaigns engaging diverse audience.
- Trained 25+ volunteers and coordinated with schools and public institutions to encourage STEM education.
Marketing & Project Executive
THE Next Max/Saavn
Karachi, Pakistan
02.2016 - 10.2016
- Coordinated and led meetings with the team in New York, Singapore and India.
- Carried out several presentations and research.
- Head of the project for a new TV Program: Bollywood Beats.
- Responsible for coordination and arranging events.
Brand Coordinator
Globelist
Remote Job
09.2015 - 01.2016
- Onboarded 5 brands and retail stores enhancing market presence.
- Collaborated with the team in Singapore and New York.
- Recruited 2 people on the team.
- Wrote articles.
Editorial Intern
DAWN Aurora Magazine
Karachi, Pakistan
12.2014 - 01.2015
- Wrote articles and blogs for their magazine.
- Researched on the latest topics that were added to the magazine.
- Attended conferences with the rest of my co-workers.
Education
Master of Science - Global Health
Northwestern University
Chicago, IL05-2022
Bachelor of Arts - Sociology
Warwick University
United Kingdom05-2015
Skills
- Strategic Program Design & Implementation
- Global Health & Development
- Research Design (Qualitative & Quantitative)
- Cross-functional Team Leadership
- Donor & Partner Reporting (DFID, CDC, USAID, Yale, PSI)
- SOP Development & Compliance
- Budget Oversight & Procurement
- Monitoring & Evaluation (M&E)
- Community Engagement
- Stakeholder Collaboration
Certification
- Journey Mapping Research – PSI
- Implementation Research – Aga Khan University
- Gender Advocacy & Public Education – UN Women (Singapore)
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Technical Skills
MS Office (Word, Excel, PowerPoint) | Photoshop (basic) | SPSS (if applicable)
Leadership & Volunteer Work
- UNICEF Warwick
- AIESEC Warwick University
- Teachers Assistant, Nixor College
- Fund Raising, Nixor College
- The Citizens Foundation - Teaching to students in grade 7
- Dar-ul-Sukoon, Help in a Box, Jinnah Hospital: Long-term volunteerism
Timeline
Research Specialist
Agha Khan University Hospital
03.2023 - 12.2023
Program Manager
Indus Hospital (PCP/CHD Department)
10.2022 - 03.2023
Program Assistant
UN Women (Singapore Committee)
10.2016 - 04.2017
Program & Operations Manager
Population Services International (PSI)
04.2016 - 07.2019
Marketing & Project Executive
THE Next Max/Saavn
02.2016 - 10.2016
Brand Coordinator
Globelist
09.2015 - 01.2016
Editorial Intern
DAWN Aurora Magazine
12.2014 - 01.2015
Master of Science - Global Health
Northwestern University
Bachelor of Arts - Sociology
Warwick University