G. SUNIL KUMAR WILLIAM
Hyderabad
Summary
Seasoned and results-oriented General Manager with over 40 years of progressive leadership in the hospitality industry, including managing premium 5-star hotels, resorts, event spaces, and elite clubs. Proven success in operations leadership, strategic planning, budgeting, team development, and guest experience enhancement. Adept at leading large multidisciplinary teams and overseeing end-to-end hotel functions such as F&B, sales, marketing, and compliance. Known for executing high-profile events, forming strategic tourism partnerships, and ensuring excellence in service delivery, brand standards, and profitability.
Overview
46
46
years of professional experience
Work History
General Manager
Hotel Amrutha
Hyderabad
01.2020 - Current
- Steering the overall operations of a premium 90-room star-category hotel located in the heart of Hyderabad, with modern banquet halls and upscale F&B outlets.
- Provide strategic leadership across departments including Front Office, F&B, Sales & Marketing, Housekeeping, Engineering, and Security.
- Drive business development by aligning hotel services with market trends, guest expectations, and seasonal demand.
- Supervise weddings, MICE events, and social functions with meticulous coordination.
- Collaborate with owners on financial performance and cost-control initiatives.
- Implement SOPs and training programs to elevate service quality and team productivity.
- Oversee vendor contracts, audits, and compliance with civic authorities.
- Lead crisis management and ensure operational readiness.
- Foster a high-performance culture focused on guest delight and operational excellence.
General Manager
Hotel Lake View Expotel
Hyderabad
01.2016 - 01.2020
- Led the full-scale operations of a Telangana Tourism-affiliated, 90-room star-category hotel.
- Managed all administrative, operational, and commercial aspects.
- Planned food festivals, corporate functions, and tourism-backed events.
- Introduced internal audits to streamline performance and compliance.
- Handled legal coordination with GHMC, TTDC, GAD, and law enforcement.
- Spearheaded training programs to raise service standards.
- Built long-term vendor relationships and cost-effective supply chains.
General Manager
Hotel Katriya
Hyderabad
01.2015 - 01.2016
- Headed operations of a 225-room 4-star hotel with banquet halls and restaurants.
- Managed a team of 170+ staff.
- Awarded by Telangana Tourism for excellence in organizing the Telangana Food Festival 2015.
- Implemented new event strategies and service protocols.
Sr. General Manager – Admin & Ops
Country Club India Ltd.
Hyderabad
01.2012 - 01.2015
- Directed admin, HR, events, and compliance for a leading hospitality chain.
- Managed member relations, newsletters, and membership drives.
- Oversaw F&B, events, legal matters, and statutory licenses.
- Coordinated government events and CSR programs.
Vice President – Operations
KMK Event Management Ltd.
Hyderabad
01.2007 - 01.2012
- Led operations across India and Singapore for events, catering, and exhibitions.
- Managed high-profile weddings and institutional catering.
- Oversaw recruitment, marketing, and budgeting.
General Manager
Hotel Pearl Regency (3-Star)
Hyderabad
01.2006 - 01.2007
- Directed operations of a 45-room hotel with banquet halls and F&B outlets.
- Launched revenue-boosting food festivals and event packages.
Camp Manager
Eurest Support Services Worldwide (ESS)
01.2005 - 01.2005
- Managed catering and logistics for British and American armed forces.
- Supervised kitchen, stores, and hygiene standards.
Sr. Manager – Operations
Country Club (India) Ltd.
Hyderabad
01.2002 - 01.2005
- Managed banquets, theme restaurants, and club activities.
- Handled F&B targets and themed festivals.
Chief Manager – Operations
Family World (Shri Shakti Resorts)
Hyderabad
01.1992 - 01.2002
- Oversaw club operations, event management, and catering.
- Catered for international conferences and MNCs.
Catering Manager
Sanghi Group of Companies
Hyderabad
01.1991 - 01.1992
- Managed industrial catering and guest house operations.
- Supervised executive hospitality services.
Manager – F&B
Parklane Hotel (3-Star)
Secunderabad
01.1987 - 01.1989
- Managed restaurants, banquet coordination, and seminars.
Manager – Canteen & Bar
Fateh Maidan Club
Hyderabad
01.1980 - 01.1987
- Oversaw F&B, guest rooms, and elite banquets.
- Delegated to the 1982 Asian Games as Catering Manager.
Education
Bachelor of Arts -
Osmania University
Hyderabad01.1984
Diploma - Hotel Management
Institute of Hotel Management, Applied Nutrition & Catering Technology
Hyderabad01.1978
Skills
- Hotel & Resort Management
- F&B Operations & Cost Control
- Event Planning & Execution
- Government & Tourism Liaison
- Budgeting & Strategic Planning
- Staff Training & Leadership
- Guest Experience Optimization
- Legal & Regulatory Compliance
PERSONAL DETAILS
Date of Birth: 20 August 1960
Marital Status: Married
Languages: English, Hindi, Telugu
Timeline
General Manager
Hotel Amrutha
01.2020 - Current
General Manager
Hotel Lake View Expotel
01.2016 - 01.2020
General Manager
Hotel Katriya
01.2015 - 01.2016
Sr. General Manager – Admin & Ops
Country Club India Ltd.
01.2012 - 01.2015
Vice President – Operations
KMK Event Management Ltd.
01.2007 - 01.2012
General Manager
Hotel Pearl Regency (3-Star)
01.2006 - 01.2007
Camp Manager
Eurest Support Services Worldwide (ESS)
01.2005 - 01.2005
Sr. Manager – Operations
Country Club (India) Ltd.
01.2002 - 01.2005
Chief Manager – Operations
Family World (Shri Shakti Resorts)
01.1992 - 01.2002
Catering Manager
Sanghi Group of Companies
01.1991 - 01.1992
Manager – F&B
Parklane Hotel (3-Star)
01.1987 - 01.1989
Manager – Canteen & Bar
Fateh Maidan Club
01.1980 - 01.1987
Bachelor of Arts -
Osmania University
Diploma - Hotel Management
Institute of Hotel Management, Applied Nutrition & Catering Technology
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