Gabbi Olshefski-Koch
Holley,NY
Summary
Through my years of barista experience I have gained a notable about of knowledge of customer service, Problem solving, good communication and an overall creating a welcoming environment. With my limited but most recent experience with nannying I have learned the importance of patience and have gained the ability to communicate with many ages. Both of these jobs have taught me the importance of being consistent and organized.
Overview
1
1
year of professional experience
Work History
Private Nanny
Private Family Client
Rochester , NY
12.2024 - Current
- Helped children discover enrichment activities to inspire imagination and creativity.
- Tutored children in multiple school subjects to boost educational performance.
- Monitored behavior of the children to enforce appropriate conduct standards set by parents.
- Regulated children's schedules to balance rest, learning and play.
- Led hands-on activities consistent with child's interests and skills.
- Provided positive reinforcement through rewards systems for good behavior.
- Responded quickly in emergency situations using sound judgment and problem solving skills.
- Met with parents to reflect on and plan for children's activities and development.
- Followed routines to foster stability and structure in children's lives during parental absences.
- Provided direct-care services for children of varying ages.
Barista
Mamaste play and cafe
Hilton, New York
11.2023 - 01.2025
- Received and accurately processed customer payments.
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Adhered to health department regulations concerning sanitation standards.
- Monitored inventory levels of supplies and restocked when necessary.
- Made and answered phone calls consistently throughout the day.
Education
Bachelor of Arts - Sports Management
Liberty University
Lynchburg, VA05-2028
High School Diploma -
Homeschooled
Holley, NY06-2024
Skills
- Social integration
- Behavior management techniques
- Safety consciousness
- Housekeeping
- Behavior modeling
- Front counter maintenance
- Positive and professional
- Clear communication
- Verbal and written communication
- Speedy and efficient
- Exceptional customer service
- Multitasking and organization
- Friendly and outgoing
- Conflict mediation
- Problem-solving
- Calm demeanor
- Active listener
- Hospitality service expertise
References
Personal:
Name: Sara Wassdorp
Contact Info: 585-748-3631
Relation: long term family friend
Professional
Name: Crystal Marello
contact info: 585-794-0656
relation: Boss from barista position
Name: Julia Thomas
contact Info: 717-649-6727
relation: current boss
Timeline
Private Nanny
Private Family Client
12.2024 - Current
Barista
Mamaste play and cafe
11.2023 - 01.2025
Bachelor of Arts - Sports Management
Liberty University
High School Diploma -
Homeschooled
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