Gabriella Aceves
Pasco
Summary
Dynamic Plant Shop Associate at The Little Plant Shop, recognized for delivering exceptional customer service and fostering a welcoming environment. Leveraged strong organizational skills and expertise in Square POS to enhance sales and streamline operations. Successfully promoted plant care workshops, boosting customer engagement and satisfaction. Passionate about teamwork and problem-solving in a vibrant retail setting.
Overview
4
4
years of professional experience
Work History
Plant Shop Associate /Sales Assistant
The Little Plant Shop
709 The Pkwy, Richland, WA 99352
08.2021 - Current
- Provided personalized customer service by recommending appropriate plants based on customer needs, environment, and experience level.
- Maintained plant health through regular watering, pruning, repotting, and monitoring for pests or diseases.
- Assisted with visual merchandising and display design to enhance the in-store shopping experience.
- Educated customers on plant care instructions, soil types, lighting, and watering schedules.
- Received and organized plant deliveries, including checking for quality and restocking inventory.
- Created plant arrangements and custom orders for gifts, events, and special occasions.
- Ensured cleanliness and organization of the shop
- Promoted and helped run in-store workshops or events related to plant care and sustainability
- Used Square POS to efficiently complete customer transactions, apply discounts, and manage loyalty rewards, ensuring a smooth and friendly checkout experience.
Education
High School Diploma -
Pasco High School
1108 N 10th Ave, Pasco, WA 99301Associate In Arts & Sciences -
Columbia Basin College
Pasco, WA12-2025
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Square POS
- Problem-Solving
- Organizational Skills
- Customer Service
Timeline
Plant Shop Associate /Sales Assistant
The Little Plant Shop
08.2021 - Current
High School Diploma -
Pasco High School
Associate In Arts & Sciences -
Columbia Basin College