Gabrielle Johnson
Westminster,CO
Summary
Background includes extensive experience in project coordination and customer service, with a focus on maintaining high standards of safety and efficiency. Successfully collaborated with production teams to implement design plans and troubleshoot equipment issues during events. Skills in time management and multitasking were critical while overseeing the setup of lighting, rigging, and sound equipment. Experience in handling cash transactions and managing inventory aligns with the operational demands of bartending roles.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Earls Kitchen + Bar
Denver, CO
02.2025 - Current
- Provided drink suggestions to customers based on their preferences.
- Developed good working relationships with fellow employees through effective communication.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Resolved customer complaints in a professional manner.
- Assisted in setting up the bar for service shift.
- Attended regular training sessions to stay updated on new products or trends.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Stocked ice bins and coolers as needed throughout shift.
- Cleansed glasses with sanitizing solution after each use.
- Adhered to state regulations regarding serving alcohol responsibly.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Planned and coordinated special events to boost customer numbers and profits.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Trained new bartenders on drink preparation and upselling techniques.
- Completed regular bar inventories and daily requisition sheets.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Upsold customers from shelf to premium brands to help boost sales.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Managed accurate bar tabs and processed cash and credit card transactions.
Stage Hand
RockForce Production
Las Vegas, NV
05.2019 - Current
- EDC Las Vegas 2019 - Wasteland - scenic, video, audio, pyro
- EDC Las Vegas 2025 - Main Stage - scaffolding, scenic, lighting
- Kept track of inventory levels of materials used in setting up stages.
- Coordinated with technical staff to ensure smooth operation of events and shows.
- Collaborated with technicians to troubleshoot issues related to setup or operation of equipment.
- Placed furniture, platforms, risers or any necessary items required for a show and event.
- Loaded and unloaded equipment from trucks.
- Assisted with the installation of audio-visual systems in venues.
- Installed temporary power sources when needed.
- Set up and tore down stage sets, lighting, rigging and sound equipment.
- Organized tools and supplies for use during production.
- Rigged lights, curtains, scenery and other pieces for shows and events.
- Maintained cleanliness of backstage area before, during and after productions.
- Ensured that all necessary safety standards were followed while installing equipment.
- Coordinated with production team to implement design plans, contributing to seamless stage visuals.
- Followed strict safety protocols while handling heavy equipment, reducing risk of accidents on stage.
Chiropractic Assistant
Rising Chiropractic
Evans, GA
05.2024 - 12.2024
- Ensured cleanliness of equipment used during treatments.
- Accurately entered data into computer systems related to patient visits or treatments received.
- Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
- Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
- Completed paperwork related to billing procedures accurately according to established protocols.
- Organized office supplies and ordered new items when necessary.
- Greeted patients, verified insurance and collected co-payments.
- Answered patient questions regarding their care plan or billing inquiries.
- Provided support to patients experiencing pain or discomfort before or after treatment sessions.
- Instructed patients on how to use therapeutic exercises and stretches properly at home to speed recovery time.
- Conducted follow up calls to ensure that patients are recovering well from treatments.
- Explained post-treatment instructions to patients, providing printed materials if needed.
- Maintained patient records and updated information in the electronic health record system.
- Provided assistance with other duties as assigned by chiropractor or office manager.
- Prepared treatment rooms for patient visits by ensuring that all necessary supplies were available.
- Monitored appointment schedules throughout the day to ensure proper flow of operations.
- Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
- Checked out patients at end of visit, collecting any remaining balances due from them.
- Scheduled appointments for patients both in person and over the phone.
- Assisted in the development and implementation of office policies and procedures.
- Educated patients about medications, procedures and physician's instructions.
- Kept patient rooms clean between services and removed used linens for laundering.
- Determined patients' insurance coverage by notifying carriers and submitted invoices after services had been performed.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Input patient data into medical software and provided appropriate updates to records.
- Scheduled appointments for patients via phone and in person.
- Communicated with insurance companies to facilitate proper billing procedures and collect payments.
- Performed patient intake procedures, including health history documentation.
- Monitored and ordered office supplies to ensure efficient operation.
- Participated in community outreach programs to promote chiropractic services.
- Facilitated patient communication, providing education on treatment plans.
- Educated patients about chiropractic care to help achieve health goals.
- Assisted with exercises and rehabilitation activities prescribed by the chiropractor.
- Assisted with marketing efforts, including social media management and event planning.
- Complete full patient history and take proper imaging.
Bartender/Server
Bootleggers Bar and Grill
Augusta, GA
05.2024 - 12.2024
- Developed good working relationships with fellow employees through effective communication.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Resolved customer complaints in a professional manner.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Stocked ice bins and coolers as needed throughout shift.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Assisted in setting up the bar for service shift.
- Greeted customers and provided excellent customer service.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Cleansed glasses with sanitizing solution after each use.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Poured wine, beer, and cocktails for patrons.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
Chiropractic Assistant/Receptionist
Foundation Spine and Posture
Honolulu, HI
06.2023 - 05.2024
- Must have basic computer knowledge.
- This included typing skills, Microsoft Word, PowerPoint, and Excel.
- Schedule all existing patients, and schedule new ones.
- Give office tour, verify insurance coverage, insert treatment codes, and create monthly Medicare and insurance statements.
- Create treatment bags, and show patients how to use the items prescribed.
- Take all payments and pay any bills that may come.
- The safety and comfort of our patients was always number one priority.
- To ensure this, you must be very detail oriented and very focused.
- There is no room for error.
- Help put patients in tractions, as well as take them out.
- Provide ice when necessary, and always keep a clean, dust free office.
Waitress/Cashier
Playbar Waikiki
Honolulu, HI
02.2021 - 05.2024
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Served alcoholic beverages responsibly in accordance with state laws.
- Greeted customers and provided menus.
- Processed payments accurately using cash registers or POS systems.
- Took orders for food and drinks and delivered them to guests.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Participated in team meetings to discuss new menu items or changes in policy.
- Developed positive relationships with regular customers through friendly conversation.
- Assisted in seating guests at tables or booths.
- Checked back with customers throughout meal service to ensure satisfaction.
- Adhered to all health codes set forth by local authorities regarding food preparation and storage.
- Replenished beverages when necessary.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Demonstrated knowledge of wine selection, pairings, vintages.
- Prepared checks accurately and processed payments promptly.
- Provided accurate change for cash transactions using a cash register system.
- Performed basic math calculations when computing bills for customers' meals.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Trained new employees to perform duties.
- Maintained high standards of hygiene throughout the night club premises at all times.
- Organized promotional activities such as happy hour specials or contests in order to attract more customers into the nightclub venue.
- Checked identification to ensure legal drinking age was met before serving alcoholic beverages.
- Provided friendly conversation with patrons to create an inviting atmosphere.
- Managed bottle inventory by tracking usage levels and ordering additional stock when needed.
- Performed cash handling duties such as operating the point of sale system, processing credit cards, taking payments from customers, making change, and reconciling daily sales receipts.
- Resolved any customer complaints in a professional manner while ensuring their satisfaction.
Bartender/Server
Jinya LBD
Honolulu, HI
06.2022 - 06.2023
- Developed good working relationships with fellow employees through effective communication.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Resolved customer complaints in a professional manner.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Stocked ice bins and coolers as needed throughout shift.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Assisted in setting up the bar for service shift.
- Greeted customers and provided excellent customer service.
- Attended regular training sessions to stay updated on new products or trends.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Cleansed glasses with sanitizing solution after each use.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Poured wine, beer, and cocktails for patrons.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Trained new bartenders on drink preparation and upselling techniques.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Upsold customers from shelf to premium brands to help boost sales.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Collected and organized daily till totals and tips.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Greeted frequent visitors by name and explained new promotions.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Arranged bottles and glasses behind bar to make attractive displays.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Neatly sliced and pitted fruit for garnishing drinks.
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Checked food before serving it to customers.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Provided exceptional service to high volume of daily customers.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Manager
Sprout Sandwich Shop
Kaimuki, HI
01.2019 - 03.2020
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Established processes to ensure efficient workflow throughout the organization.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Created monthly reports for senior management summarizing operational performance metrics.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Coached, mentored and trained team members in order to improve their job performance.
- Provided leadership during times of organizational change or crisis situations.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Directed recruitment, hiring, and training of new staff members.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Recruited and hired qualified candidates to fill open positions.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Implemented quality control measures to uphold company standards.
Server/Hostess
Maui Brewing Co Waikiki LLC
Honolulu, HI
07.2018 - 01.2019
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Upheld high standards of sanitation in accordance with health department regulations.
- Greeted guests and provided menus.
- Stayed informed about daily specials, new menu items, promotions.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Followed health safety guidelines when preparing and serving food products.
- Accurately recorded orders on cash register and point-of-sale system.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Addressed complaints to kitchen staff and served replacement items.
- Implemented feedback from customers to improve service quality and menu offerings.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Provided exceptional service to high volume of daily customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Filled condiments and napkin containers during slack periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Set up tables in between patrons to reduce wait times.
- Presented menus and answered questions regarding items.
- Informed customers of daily specials and signature menu items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Explained menu items, describing ingredients and cooking methods upon request.
Server/Hostess
Olive Garden
Rapid City, SD
08.2016 - 07.2018
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Stayed informed about daily specials, new menu items, promotions.
- Took orders from customers accurately and in a timely manner.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Checked food before serving it to customers.
- Provided excellent customer service to ensure satisfaction.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Cleaned tables and chairs to prepare dining area for next customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Addressed complaints to kitchen staff and served replacement items.
- Implemented feedback from customers to improve service quality and menu offerings.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Provided exceptional service to high volume of daily customers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Filled condiments and napkin containers during slack periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Set up tables in between patrons to reduce wait times.
- Stocked service areas with supplies during slow periods.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Presented menus and answered questions regarding items.
- Informed customers of daily specials and signature menu items.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Explained menu items, describing ingredients and cooking methods upon request.
- Prepared checks, itemizing total meal costs and taxes.
- Greeted guests warmly upon arrival, seating them promptly.
- Assisted in preparing the restaurant for opening and closing shifts.
Education
Some College - Generals
Western Dakota Technical Institute
Rapid City, SD05.2018
High School Diploma -
Central High School
Rapid City, SD05.2018
Skills
- Stage setup
- Audio-visual installation
- Scaffolding assembly
- Safety compliance
- Problem solving
- Effective communication
- Team collaboration
- Time management
- Customer service
- Project coordination
- Adaptability in high-pressure situations
- Load-in and load-out
- Adaptability under pressure
- Lighting equipment
- Lighting design
- Special effects
- Set lighting
- POS system operation
- Alcohol regulations
- Inventory management
- Cash handling
- Drink preparation
- Conflict resolution
- Sales strategies
- Menu knowledge
- Strong multitasking
- Patience and tolerance
- Team player attitude
- Outstanding customer service
- Outgoing personality
- Highly reliable
- Clear and effective communication
- Professional appearance
- Hospitality service expertise
- Cash and credit transactions
- Bar restocking
Certification
- X-Ray Certification
- Driver's License
- Food Handler Certification
- OSHA 10
Languages
English, Fluent
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Bartender
Earls Kitchen + Bar
02.2025 - Current
Chiropractic Assistant
Rising Chiropractic
05.2024 - 12.2024
Bartender/Server
Bootleggers Bar and Grill
05.2024 - 12.2024
Chiropractic Assistant/Receptionist
Foundation Spine and Posture
06.2023 - 05.2024
Bartender/Server
Jinya LBD
06.2022 - 06.2023
Waitress/Cashier
Playbar Waikiki
02.2021 - 05.2024
Stage Hand
RockForce Production
05.2019 - Current
Manager
Sprout Sandwich Shop
01.2019 - 03.2020
Server/Hostess
Maui Brewing Co Waikiki LLC
07.2018 - 01.2019
Server/Hostess
Olive Garden
08.2016 - 07.2018
Some College - Generals
Western Dakota Technical Institute
High School Diploma -
Central High School