Gabe Cote
Albany
Summary
Dynamic customer service professional with a friendly demeanor and a strong work ethic, honed at Pick and Shovel. Proven problem-solver adept at enhancing customer satisfaction and driving sales through effective communication and teamwork. Skilled in utilizing CRM software to streamline interactions and resolve complaints efficiently.
Overview
2026
2026
years of professional experience
Work History
Can snowboarding ski
Work With Customers
Pick and Shovel
05.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
Customer Service Representative
Pick and Shovel
04.2025 - Current
- Assisted customers with inquiries and product selections to enhance satisfaction.
- Resolved customer complaints efficiently, improving overall service quality.
- Utilized CRM software to track customer interactions and streamline follow-ups.
- Educated customers on product features and promotions to drive sales.
Education
No Degree - General Studies
Lake Region High School
Barton, VT06-2028
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Work With Customers
Pick and Shovel
05.2025 - Current
Customer Service Representative
Pick and Shovel
04.2025 - Current
Can snowboarding ski
No Degree - General Studies
Lake Region High School