Gabe Schipman
Fairview,MT
Summary
Proven Assistant Manager at Smok2o with a strong focus on client support and issue resolution. Improved customer satisfaction through targeted communication and strategic initiatives. Led staff development efforts, promoting a collaborative culture and ensuring adherence to regulations and efficient stock control.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Smok2o
Fairview, Montana
02.2023 - Current
- Cultivated strong relationships with staff to promote positive work environment.
- Supervised daily operations to achieve performance, quality, and service standards.
- Maintained clean, safe, and organized store to enhance customer experience.
- Resolved customer complaints promptly to boost satisfaction levels.
- Assisted customers directly by assessing needs and staying informed on consumer trends.
- Conducted regular inventory counts to verify stock levels and forecast needs.
- Mentored junior staff members, providing guidance and support for professional growth.
Assistant Manager
Domino's Pizza
01.2022 - 02.2023
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
Fairview High School
Fairview, MT07.2020
Skills
- Client support
- Critical thinking
- Issue resolution
- Leadership skills
- Effective listening
- Conflict resolution
- Team collaboration
- Regulatory compliance
- Stock management
- Communication proficiency
- Strategic planning
Timeline
Assistant Manager
Smok2o
02.2023 - Current
Assistant Manager
Domino's Pizza
01.2022 - 02.2023
Fairview High School