Gaberial Chopp
Crestview
Summary
Dynamic and dedicated professional with experience as a Correctional Officer at the Florida Dept Of Corrections. Skilled in conflict resolution and emergency response, I excel in maintaining safety and enforcing policies. Proven ability to adapt in high-pressure environments while ensuring effective communication and collaboration to enhance service delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Correctional Officer
Florida Dept Of Corrections
09.2019 - Current
- Assisted customers with inquiries, providing prompt and accurate information.
- Processed orders efficiently, ensuring timely fulfillment and customer satisfaction.
- Maintained detailed records of customer interactions using CRM software.
- Collaborated with team members to resolve complex customer issues effectively.
- Adapted to changing priorities in a fast-paced environment, enhancing service delivery.
Customer Service Representative
Domino's Pizza
05.2017 - 07.2019
- Assisted customers with inquiries, providing prompt and accurate information.
- Processed orders efficiently, ensuring timely fulfillment and customer satisfaction.
- Maintained detailed records of customer interactions using CRM software.
- Collaborated with team members to resolve complex customer issues effectively.
- Adapted to changing priorities in a fast-paced environment, enhancing service delivery.
Education
Crestview High School
Crestview, FLSkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Mental health awareness
- Policy enforcement
- Self-defense tactics
- Observation
- Self-defense techniques
- Safety
Certification
I am a Certified Correctional Officer
Timeline
Correctional Officer
Florida Dept Of Corrections
09.2019 - Current
Customer Service Representative
Domino's Pizza
05.2017 - 07.2019
Crestview High School
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