José De Jesús Solís Garza
Senior System Test Engineer
Summary
Dynamic Senior System Test Engineer with a proven track record at Communications Test Design Inc., excelling in system integration testing and problem-solving. Enhanced product reliability through effective test data management and collaboration, while mentoring junior engineers and implementing automation tools that significantly reduced testing timeframes.
Overview
10
10
years of professional experience
1
1
Certification
2
2
Languages
Work History
Senior System Test Engineer
Communications Test Design Inc.
Dallas, Texas
07.2024 - Current
- Worked effectively in both independent and team environments to exceed Engineering goals.
- Offered technical guidance and advised users of alternative approaches when troubleshooting.
- Effectively communicated with other system engineering personnel and managers on joint projects.
- Worked with various departments on integrating new processes for software and manual usage.
- Tracked problematic system errors by implementing various user support tracking metrics.
- Improved system functionality by conducting comprehensive tests and identifying defects.
- Mentored junior engineers in developing their skills in testing methodologies, fostering a culture of continuous learning within the team.
- Boosted team productivity by leading training sessions on best practices in testing methodologies and tools.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Recommended changes and corrections to developers for optimal software performance and usability.
- Performed troubleshooting and maintenance of existing robotics systems.
- Monitored, tracked and prioritized new work requests at JIRA within set response times.
- Maintained robotics systems, installed and upgraded new systems.
System Test Engineer
Communications Test Design Inc.
Dallas, Texas
01.2024 - 07.2024
- Contributed to the successful launch of numerous products through diligent validation efforts and attention to detail.
- Reduced testing timeframes by implementing efficient automation tools and processes.
- Increased customer satisfaction by ensuring seamless deployment of new features and updates.
- Collaborated with development teams to resolve software issues promptly and effectively.
Associate Engineer
Communications Test Design Inc.
Dallas, Texas
06.2021 - 01.2024
- Collaborated with cross-functional teams to develop and implement engineering projects on time and within budget.
- Enhanced product reliability through thorough testing, quality control measures, and regular maintenance.
- Supported project management initiatives through detailed documentation, scheduling, and progress tracking.
- Developed comprehensive training materials for new hires, improving onboarding effectiveness and reducing time spent in training sessions.
- Reduced downtime with proactive troubleshooting of equipment issues and prompt resolution of problems.
- Participated in root cause analysis investigations following equipment failures or malfunctions, ensuring appropriate corrective actions were taken promptly.
Field Service Engineer
Contec
Logan Township, NJ
08.2017 - 06.2021
- Provided on-site support for clients experiencing technical difficulties, resolving problems quickly and efficiently.
- Examined faulty equipment, interpreted reports and analyzed customer complaints to diagnose equipment malfunction.
- Managed inventory effectively, ensuring timely procurement of parts to avoid delays in servicing critical test systems.
- Established strong relationships with customers through clear communication and consistent follow-up on outstanding issues.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in test systems.
Technical Response Representative
EDEMSA
Matamoros, Mexico
07.2015 - 08.2019
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Identified opportunities for process improvement within the technical support team, implementing changes that led to increased efficiency.
- Coordinated with engineering teams to report software bugs, contributing to improvements in product quality and performance over time.
- Played a key role in the successful launch of new products, providing technical support and training for both internal teams and external customers.
Education
Productive Systems Engineer
Universidad Tecnológica De Matamoros
Matamoros, Tamaulipas, México04-2014
Superior University Technician - Production Processes, Manufacturing Area
Universidad Tecnológica De Matamoros
Matamoros, Tamaulipas, México 05.2001 -
Skills
Test data management
System integration testing
Problem-solving
Technical troubleshooting
Team collaboration
JIRA
Certification
Six Sigma Green Belt
Timeline
Senior System Test Engineer
Communications Test Design Inc.
07.2024 - Current
System Test Engineer
Communications Test Design Inc.
01.2024 - 07.2024
Associate Engineer
Communications Test Design Inc.
06.2021 - 01.2024
Field Service Engineer
Contec
08.2017 - 06.2021
Technical Response Representative
EDEMSA
07.2015 - 08.2019
Superior University Technician - Production Processes, Manufacturing Area
Universidad Tecnológica De Matamoros
05.2001 -
Productive Systems Engineer
Universidad Tecnológica De Matamoros
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