Gabi Cooney
Chicago,IL
Summary
Dynamic Events Manager with proven expertise in event marketing and design, honed at Evanston Pour. Excelled in elevating community engagement through innovative event strategies, boosting revenue significantly. Adept at team mentorship and guest relations, ensuring high-quality customer service. Skilled in leveraging event sales and promotion to surpass objectives.
Overview
6
6
years of professional experience
Work History
Events Manager
Evanston Pour
11.2023 - Current
- Managed administrative logistics of events planning, event booking, and event promotions.
- Developed and distributed event surveys to gather feedback and assess event success.
- Analyzed daily sales and developed event's to increase revenue and community engagement.
Shift Supervisor
Starbucks
09.2021 - 08.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Helped store management meet standards of service and quality in daily operations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
In-Store Trainer
Lush Cosmetics
04.2019 - 09.2021
- Provided coaching and mentoring to employees.
- Developed and implemented successful onboarding program.
- Utilized variety of instructional design methodologies to create effective learning experiences.
Education
High School Diploma -
Palm Beach Gardens High School
Palm Beach Gardens, FL05-2016
Skills
- Event marketing
- Event design
- Event sales
- Team mentorship
- Sales and promotion
- Managing events start to finish
- Guest relations
- Customer service-driven
Timeline
Events Manager
Evanston Pour
11.2023 - Current
Shift Supervisor
Starbucks
09.2021 - 08.2023
In-Store Trainer
Lush Cosmetics
04.2019 - 09.2021
High School Diploma -
Palm Beach Gardens High School
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