Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Gabino Torres Jr

Gabino Torres Jr

Optical Technician
TX

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Optical Technician

Americas Best Eyeglasses And Contacts
San Antonio, TEXAS
11.2024 - Current
  • Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
  • Instructed patients on proper use of contact lenses or glasses care maintenance.
  • Compiled and coded patient information or data in appropriate computer system.
  • Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.

Call Center Agent

AT&T
San Antonio, TEXAS
06.2024 - 11.2024
  • Adjusted communication style based on individual customer needs.
  • Managed customer accounts, including updating account information as needed.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.

Server

Bubbas 33
San Antonio, TX
09.2021 - 10.2024
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided excellent customer service to ensure satisfaction.
  • Operated POS terminals to input orders, split bills, and calculate totals.

Education

High School Diploma -

Earl Warren High School/ CCA, 9411 W Military Dr San Antonio, TX 78251
06-2020

Skills

- Flexible and Adaptable

- Strong Verbal Skills

- Team Collaboration

- Software Competency

- Tailor Customer Interaction

- Optical Knowledge

- Prioritization and Time Management

- Conflict Resolution

Certification

  • Certified Optometric Technician Level 1
  • Certificate Electrical Trades 1

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Timeline

Optical Technician - Americas Best Eyeglasses And Contacts
11.2024 - Current
Call Center Agent - AT&T
06.2024 - 11.2024
Server - Bubbas 33
09.2021 - 10.2024
Earl Warren High School/ CCA - High School Diploma,
Gabino Torres JrOptical Technician