Gabino Torres Jr
Optical Technician
TX
Summary
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Optical Technician
Americas Best Eyeglasses And Contacts
San Antonio, TEXAS
11.2024 - Current
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Instructed patients on proper use of contact lenses or glasses care maintenance.
- Compiled and coded patient information or data in appropriate computer system.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
Call Center Agent
AT&T
San Antonio, TEXAS
06.2024 - 11.2024
- Adjusted communication style based on individual customer needs.
- Managed customer accounts, including updating account information as needed.
- Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
Server
Bubbas 33
San Antonio, TX
09.2021 - 10.2024
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Provided excellent customer service to ensure satisfaction.
- Operated POS terminals to input orders, split bills, and calculate totals.
Education
High School Diploma -
06-2020
Skills
- Flexible and Adaptable
- Strong Verbal Skills
- Team Collaboration
- Software Competency
- Tailor Customer Interaction
- Optical Knowledge
- Prioritization and Time Management
- Conflict Resolution
Certification
- Certified Optometric Technician Level 1
- Certificate Electrical Trades 1
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Optical Technician - Americas Best Eyeglasses And Contacts
11.2024 - Current
Call Center Agent - AT&T
06.2024 - 11.2024
Server - Bubbas 33
09.2021 - 10.2024
Earl Warren High School/ CCA - High School Diploma,
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