Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Legal Assistant
Klepper Law
05.2022 - 04.2024
Conduct legal research on cases and gather pertinent legal information
Interpret laws, rulings and regulations in legal documents
Compile, proofread and edit drafts of contracts, leases, licenses, policies and other legal documents
Monitor, study and develop written summaries of proposed and enacted legislation, regulations, court decisions, industry guidelines, trade journals and other relevant publications
Assist with case preparation including opening and closing arguments, and aiding in court motions or pleadings
Daily record keeping with electronic and physical filing of caseloads
Analyze and summarize documents
Educational Specialist
CPM MANAGEMENT
06.2020 - 02.2022
I took 150-200 calls a day in a call center helping clients with snap benefits, daycare and temporary assistance for families
Data Entry Clerk
Healthcare Services Group
04.2018 - 02.2020
Perform subjective reading to interpret data for keying purposes
Responsible for performing work according to quality expectations set forth by the customer
Working independently to help meet daily production expectations
Various other tasks as assigned
Front Desk Supervisor
Courtyard by Marriott
03.2016 - 03.2018
Develop and maintain relationships with employees, return guests and group contacts;
Anticipate and address guest issues and establish proactive processes to promote guest satisfaction;
Ensure that financial goals of the department and the hotel are being met, monitoring and controlling labor expenses and other divisional expenses such as supplies & equipment;
Understand and enforce the hotel company credit policies, account for all cash, and make deposits in accordance with hotel and company policies;
Be proactive in the greeting of guests in a friendly and warm manner;
Ensure associates adhere to performance and service standards and conduct appropriate accountability measures by providing direction, support and timely feedback;
Able to understand forecasting to ensure appropriate staffing levels are met according to business demands;
Assist in recruitment process with interviewing candidates;
Front Desk Clerk
Motel
02.2016
Check it in and check out guests, take credit card payments, assign rooms and handle any guest complaints
Education
Some College (No Degree) -
Oklahoma Baptist University
Shawnee, OK
Skills
Communication skills
Customer service
Computer literacy
Microsoft Excel
Legal Research
Legal Drafting
Proofreading
Microsoft Word
Microsoft Outlook
Data entry
Adobe Acrobat
Paralegal experience
Research
Typing
Office experience
Phone etiquette
Clerical experience
QuickBooks
Medical records
HIPAA
Front desk
Hotel experience
Time management
Office management
Cash handling
Legal administrative experience
Filing
Computer skills
Customer support
Call center
Microsoft Office
Personal Assistant Experience
Data Management
Court reporting
Document Control
MS Office proficient
Advanced word processing
Office Management
Multi-line switchboard
Daily docket reports
Fast Learner
Client Relations
Legal Terminology
Legal Compliance
Relationship Building
Administrative assistance
Legal research and writing
Client Support
Client Communication
File Organization
Database Management
Writing and editing
Client service and support
Legal Document Preparation
Document Editing
Personal Information
Work Permit: Authorized to work in the US for any employer