Gabrianna Gherna
Escondido,Ca
Summary
Energetic and service-driven bartender/server with 4 years of experience in high-volume hospitality settings. Known for crafting quality beverages, providing memorable guest experiences, and keeping workspaces clean and efficient. Skilled at multitasking, problem-solving, and working seamlessly with team members to ensure smooth, consistent service.
Overview
8
8
years of professional experience
Work History
Server/ Bartender
Cinepolis
08.2021 - Current
- Prepare and serve a variety of alcoholic and non-alcoholic beverages, including craft cocktails, beer, and wine, adhering to recipes and presentation standards.
- Operate POS systems to process payments, handle cash, and maintain accurate transaction records.
- Maintain a clean and organized bar area, including restocking supplies, cleaning glassware, and ensuring compliance with health and safety regulations.
- Resolve customer complaints promptly and professionally, ensuring a positive dining experience.
- Collaborate with kitchen and serving staff to ensure timely and accurate order delivery.
- Assisted with opening and closing duties, including setting up dining areas, cleaning tables, and restocking supplies.
Barista
Ascend Coffee Roasters
10.2020 - 08.2021
- Crafted customized coffee and tea beverages to meet customer preferences, consistently receiving positive feedback for quality and presentation.
- Managed high-volume rushes with efficiency, maintaining a calm and friendly demeanor under pressure.
- Memorized menu items, ingredients, and seasonal specials to provide accurate information and recommendations to customers.
- Maintained a welcoming atmosphere by engaging with customers, resolving complaints, and ensuring a clean and inviting café environment.
- Collaborated with team members to streamline operations and improve customer satisfaction.
Crew Member
Noodles & Company
04.2018 - 07.2020
- Greeted customers warmly, took orders accurately, and processed payments efficiently using a POS system, ensuring a positive customer experience.
- Maintained a clean and organized front counter, dining area, and drive-thru station, adhering to health and safety standards.
- Handled cash and card transactions, balanced the register at the end of each shift, and reported discrepancies to management.
- Collaborated with kitchen staff to ensure timely and accurate order preparation and delivery.
- Resolved customer complaints promptly and professionally, ensuring satisfaction and repeat business.
Education
Biochemistry for Transfer
MIRACOSTA COLLEGE
11.2025
Skills
- Achieved successful project delivery through strong teamwork and collaboration Maximized efficiency by implementing effective time management practices Enhanced team performance by promoting open communication and feedback Drove innovative solutions through critical thinking and analysis
Timeline
Server/ Bartender
Cinepolis
08.2021 - Current
Barista
Ascend Coffee Roasters
10.2020 - 08.2021
Crew Member
Noodles & Company
04.2018 - 07.2020
Biochemistry for Transfer
MIRACOSTA COLLEGE