Gabriel Adorno Cruz
The Bronx,NY
Summary
To obtain a job where I can fully utilize my experience, skills, and energy to contribute to profitability, teamwork, and company success. Knowledgeable and dedicated customer service professional with extensive experience in the Customer Service industry. Solid team player with an outgoing, positive demeanor and proven skills in establishing client rapport. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed, and process optimization. Articulate, energetic, and results-oriented with an exemplary passion for developing relationships, cultivating partnerships, and growing businesses.
Overview
2
2
years of professional experience
Work History
Customer Service
BJS
01.2023 - 04.2023
- The scan coordinator assures all prices are correct for the display article.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Excellent attention to detail and ability to follow instructions accurately.
- Physical stamina to lift and move merchandise as needed
- Ability to work in a fast-paced environment and prioritize tasks
Delivery
Fresh Direct LLC
09.2021 - 11.2021
- Completed on-time deliveries by choosing the best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained an upbeat, positive attitude in a busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Expedited deliveries to meet customer deadlines and requirements.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Fostered positive working relationships with regular customers.
Loader and Unloader
Ups Ground
08.2021 - 09.2021
- Loading and unloading trucks from ground level or platforms
- Lifted and slid packages weighing up to 50 pounds on conveyor belts to transport items.
- Visually inspected all pallets for deliveries to verify the quality and accuracy of shipments.
- Ensuring that the correct labels are on all stores pallets.
- Followed all safety and security protocols to minimize the risk of injury.
- Collaborated with team members to maintain efficient workflow.
- Assisted in organizing and stocking products in the warehouse to support colleagues.
Education
High School Graduate- Diploma -
Bronx Lab High School
New York, NY05.2021
Skills
- Helpful
- Leadership
- Organization
- Communication
- Teamwork
- Problem-solving
- Active Listening
- Customer Relations
Languages
Spanish
Native or Bilingual
Timeline
Customer Service
BJS
01.2023 - 04.2023
Delivery
Fresh Direct LLC
09.2021 - 11.2021
Loader and Unloader
Ups Ground
08.2021 - 09.2021
High School Graduate- Diploma -
Bronx Lab High School
Similar Profiles
Iy'Asia HayesIy'Asia Hayes
Cashier at BjsCashier at Bjs
Moises MeloMoises Melo
Dairy Stocker at BjsDairy Stocker at Bjs
Ahmed AhmedAhmed Ahmed
Meet and Deli Department at BjsMeet and Deli Department at Bjs