Gabriel Allen
Chula Vista,CA
Summary
Recently retired from a long career at UPS looking to continue working in a fun, structured, challenging and/or creative environment. I have food, sales, merchandising experience as well as delivery and logistics skills. I’m friendly, funny, a bit of a nerd and I’ve got a beard that Santa Clause himself envies.
Overview
39
39
years of professional experience
1990
1990
years of post-secondary education
Work History
Package Driver
UPS
San Diego, CA
07.1997 - 01.2026
- Delivered packages efficiently and safely across designated route daily.
- Safely loaded and unloaded packages into delivery vehicle.
- Maintained accurate records of deliveries and pickups.
- Communicated daily with management and support staff.
- Interacted with customers and general public in a friendly and professional manner.
- Pet lots of dogs.
- Followed safety protocols to ensure secure package handling.
- Adjusted routes and schedules to meet operational demands.
- Delivering packages in a timely manner while adhering to all traffic laws and regulations.
- Communicated with customers regarding delivery status and issues.
- Logged package delivery time in system for proof of delivery and to close orders.
- Carried heavy items from vehicle to customer building location.
- Drove delivery truck or van to transport orders.
- Loaded and unloaded boxes and packages to move to and from vehicle.
- Transported and safely delivered items to prevent damage or loss.
- Inspected vehicle daily and reported issues to schedule maintenance and repairs.
- Assisted in loading delivery trucks with prepared packages.
- Performing pre-trip inspections of assigned vehicles before starting routes.
- Ensuring compliance with local laws governing transportation of hazardous materials when applicable.
- Providing customer service by answering questions, handling complaints, and resolving issues related to delivery services.
- Used problem-solving skills to address and navigate delivery challenges.
Food and Beverage Supervisor
Max’s Deli
San Diego, CA
04.1998 - 02.2001
- Supervised daily operations in fast-paced deli environment.
- Managed inventory levels to ensure product availability and freshness.
- Monitored food preparation processes to maintain quality and hygiene standards.
- Trained new staff on food safety and customer service standards.
- Trained new hires in proper food handling techniques and safety regulations.
- Monitored dining room activity to ensure prompt service, table cleanliness, and high guest satisfaction.
- Assisted customers with menu selections and special dietary needs.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Assisted kitchen staff with meal preparation during peak hours.
- Followed proper food receiving, storage and preparation techniques to maintain ingredient and dish quality.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Monitored temperatures of prepared food and cold-storage areas.
- Prepared workstations with ingredients and tools to increase efficiency.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
- Created tasty dishes using popular recipes, delighting patrons and generating return business.
- Created detailed reports outlining staffing needs, sales figures, inventory levels and other relevant information.
- Provided ongoing coaching and mentoring for employees in order to improve their job performance.
- Audited cash drawers at the end of each shift to verify accuracy of transactions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Enhanced menu offerings by collaborating with chef to create new recipes. by consulting with talented chef to develop new recipes based on local, seasonal ingredients.
Merchandise Associate
Macys Department Store
San Diego, CA
07.1996 - 01.1998
- Managed inventory levels and restocked shelves to maintain product availability.
- Processed incoming shipments quickly and accurately, ensuring all products were correctly labeled, priced, and stocked on shelves.
- Moved merchandise to enhance organization and improve shopping experience. to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Organized merchandise displays to enhance visual appeal and customer engagement.
- Constructed aisle displays and arranged end caps to promote specific products.
- Reorganized sales floor to optimize customer flow and improve product visibility.
- Executed markdowns according to established procedures while maintaining appropriate margins.
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Placed prices and descriptive signage to enhance displays and promote items.
- Participated in physical inventories by counting merchandise stored in backroom areas.
- Assisted in gathering and moving materials and equipment for assigned displays.
Sales Associate
The Cutlers Cupboard
San Diego, CA
11.1993 - 07.1996
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting high-quality kitchenware and home goods.
- Helped customers find specific products, answered questions, and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Conducted product demonstrations to showcase features and benefits effectively.
- Maintained organized displays to enhance product visibility
- Restocked inventory regularly to ensure product availability and variety.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Managed returns and exchanges according to store policies and procedures.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Conducted inventories on a regular basis to track stock levels.
- Bagged or packaged purchases and wrapped gifts.
Baker/mixer
The Bagel and Chocolate Soup Company
Kirkland, Washington
05.1993 - 11.1993
- Baked a variety of bagels using traditional recipes and techniques.
- Operated commercial ovens and mixers for dough preparation and baking.
- Maintained cleanliness of workstations and adhered to food safety standards.
- Collaborated with team members to ensure timely production of baked goods.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Operated ovens and other equipment to bake products according to established recipes.
- Followed food safety guidelines while preparing all food items.
- Ensured that all health regulations were followed at all times while working in the kitchen.
- Collaborated with other bakers on staff to complete tasks efficiently within set deadlines.
- Measured, mixed and prepped raw materials according to company specifications and recipes.
- Monitored temperature of ovens and adjusted accordingly to maintain consistency in baking times.
- Operated mixing equipment to combine ingredients for bagel dough and soup bases.
- Monitored ingredient quality and consistency during mixing processes.
- Adjusted mixer settings based on specific recipe requirements and batch sizes.
- Inspected raw materials and equipment, reporting urgent issues or problems to supervisors.
- Weighed materials and ingredients with accuracy.
- Operated mixer safely, adhering to manufacturer instructions and safety recommendations to avoid workplace accidents.
- Maintained work areas by removing trash and debris and sweeping up and materials.
- Cleaned, sanitized and maintained mixing equipment.
Sales Associate
The Cutlers Cupboard
San Diego, CA
04.1991 - 05.1993
- Assisted customers in selecting high-quality kitchenware and home goods.
- Maintained organized displays to enhance product visibility and appeal.
- Processed sales transactions efficiently at the point of sale system.
Pizza Maker
Pogo Pizza
San Diego, CA
10.1990 - 10.1991
- Prepared fresh pizza dough daily using high-quality ingredients.
- Assembled pizzas with various toppings according to customer preferences.
- Delivered exceptional customer service during order taking and delivery, enhancing customer satisfaction.
- Operated pizza oven, ensuring pizzas were cooked to perfection for optimal taste.
- Kept stations stocked and ready for use to maximize productivity.
- Used pizza cutter to slice whole pizzas according to customer size specifications.
- Performed daily maintenance tasks on kitchen equipment such as cleaning fryers or grills.
- Received deliveries of food items, checking each item against invoices for accuracy.
Food Service Worker
The Great Gyros
San Diego, CA
10.1989 - 10.1990
- Assisted customers with menu selections and special requests.
- Prepared and assembled food items according to menu specifications.
- Maintained cleanliness and organization in kitchen and dining areas.
Dishwasher
The Broadway
San Diego, CA
07.1989 - 10.1989
- Maintained cleanliness of kitchen equipment and utensils in a busy restaurant environment.
- Operated industrial dishwashing machines efficiently to ensure timely service.
- Sorted and organized dishes, pots, and pans for optimal workflow in the kitchen.
- Assisted kitchen staff by providing clean dishes and utensils during peak hours.
- Managed waste disposal and recycling to uphold health and safety standards.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
Usher
The Starlight Bowl
San Diego, CA
07.1987 - 09.1987
- Guided guests to their seats during live performances and events.
- Provided information about upcoming shows and venue policies to attendees.
- Assisted patrons with special needs to ensure a comfortable experience.
- Responded promptly to guest inquiries and concerns throughout events.
- Managed ticket validation at entry points for seamless event access.
- Distributed programs and other materials to guests as needed.
- Walking stadium concessions
Education
School of Creative And Performing Arts (SCPA)
San Diego, CASkills
- Delivery Logistics
- Food handling
- Customer service
- Sales and Service
- Safety compliance
- Time management
- Problem solving
- Adaptability
Languages
Spanish
Limited
German
Elementary
Affiliations
- Fishing
- Bbq
- Sports
- Parenting
- Married
Timeline
Food and Beverage Supervisor
Max’s Deli
04.1998 - 02.2001
Package Driver
UPS
07.1997 - 01.2026
Merchandise Associate
Macys Department Store
07.1996 - 01.1998
Sales Associate
The Cutlers Cupboard
11.1993 - 07.1996
Baker/mixer
The Bagel and Chocolate Soup Company
05.1993 - 11.1993
Sales Associate
The Cutlers Cupboard
04.1991 - 05.1993
Pizza Maker
Pogo Pizza
10.1990 - 10.1991
Food Service Worker
The Great Gyros
10.1989 - 10.1990
Dishwasher
The Broadway
07.1989 - 10.1989
Usher
The Starlight Bowl
07.1987 - 09.1987
School of Creative And Performing Arts (SCPA)