Gabriel Amstutz

• Completed pre- and post-trip truck inspections to report and record any defects or malfunctions.
• Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
• Loaded and unloaded merchandise at stores and vendor locations.
• Obtained signatures needed to complete and process all paperwork in a timely manner..
• Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
• Tint/ shake/ prepare paint for delivery
• Safely operated and maintained heavy equipment, including forklifts, stair climbers and pallet jacks.
• Schedule deliveries w/ various couriers
• Clean/ organize/ stock the store during slow spells

• Mow, Blow, and Weedwhip in a timely fashion yet aware of the quality of the manicure.
• Design landscape plans including trees, shrubs, and perennials for commercial clients.
• Lay down mulch, sod, or grass seed for various clients.
• Snow Removal in the winter season.

• Worked as a team member performing cashier duties, pet-care assistance and hotel suite cleaning/ up- keep.
• Offered direction and gave constructive feedback to motivate team members.
• Supervised up to 12 pets at a time in one playroom varying between 1 to 4 hours at a time.

• I have successfully learned and can manage 4 areas of work at this establishment, including Perrenials, Trees and Shrubs, the Greenhouse: annuals, and more recently: the yard/ Bobcat Operation.  
• I intentionally intercepted costumers as they arrived, inquiring if they had questions or needed help finding a specific plant.
• I Recorded customer orders and repeated them back in a clear tone, and directed them to the register for payment. 
• I loaded 2 - 10 gallon pots into the costumers vehicle and/ or trailer. 
• I loaded, however many yards of mulch, rock, sand, or dirt the customer purchased, into their trailer using a Bobcat.  
• In the various plant/ flower areas I’m responsible for the watering and fertilizing if the product, when needed. 

• Created Day Shift Schedules and responsibilities.
  
• Successfully learned and supervised Morning, Afternoon, and Closing shifts giving me flexibility and capability throughout the store.
  
• Recorded customer orders and repeated them back in a clear, understandable manner.
  
• Took necessary steps to meet customer needs and effectively resolve food or service issues.
  
• Correctly received orders, processed payments and responded appropriately to guest concerns.
  
• I was aware of my surroundings, which included helping guests, restocking condiments, and cleaning my area. 
  
• Leadership included delegation, but ultimately I led by example, working just as hard, if not harder, than those under my leadership. 
  
• Team members  and guests could come to me with questions and concerns. 
  
• I participated in Leadership meetings, discussing the present state and future of the store.
  

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• I could successfully work the front area which included: 
  

    greeting the guests, answering questions, offering taste- testers

     keeping the store swept and wiped down, re- stocking merchandise,

     helping guests weigh and purchase their frozen yogurt

• I could successfully work the back area which included: 
  

    taking inventory of ingredients and maintenance supplies,

    preparing and restocking toppings and yogurt,

    regularly checking yogurts quality, and machine functions and cleanliness, rinsing and drying dishes used, regularly checking and cleaning the facilities

• Promptly reported complaints to a member of the management team.
  
• Delegated Duties to Team Members.
  

Created daily cleaning lists.

 I Learned how to Open and Close the shop, which included:

    Setup and tear down, indoors and out ,Sweeping and mopping, and wiping down the counters, changing the trash, cleaning the yogurt machines, Preparing and storing yogurt and toppings, Cleaning the facilities, Setup and counting the till, access to the safe and depositing the previous day's profit, Disabling and setting the store alarm

• Leadership included delegation, but mostly led by example, working just as hard, if not harder, than those under me. Team members under my leadership could come to me with questions, concerns. ​
  
• I participated in Leadership meetings, discussing the present state and future of the store.
  

• Maintained filing system for records, correspondence and other documents.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Managed office inventory and placed new supply orders.
• Coordinated meetings, conferences, travel arrangements and department activities.
• Responded to customer inquiries via phone or email in a professional manner.
• Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
• Organized team activities to build camaraderie and foster pleasant workplace culture.

• Maintained a consistent schedule to establish a routine for dogs under care.
• Responded appropriately to aggressive behaviors from dogs encountered during walks.
• Fed and watered animals in care, following special diets and regular medication administration schedules.
• Assisted with grooming tasks such as bathing, brushing, and nail trimming.
• Built rapport with dogs using verbal affirmations, petting and approved treats.
• Attracted new clients through referrals and word-of-mouth marketing.
• Observed surrounding environment for any potential hazards that could affect the safety of the pet being walked.
• Handled emergency situations calmly and efficiently while ensuring the safety of both the animal and themselves.
• Provided daily walks for various dog breeds, ensuring each pet's physical activity needs were met.
• Developed personalized walking plans based on dog's age, breed, and energy levels.
• Assessed animals for injury and illness.