Gabriel Arana
Kennewick,WA
Summary
Proven to excel in fast-paced environments, I leveraged strong multitasking and exceptional customer service skills at IHOP to enhance guest experiences and streamline operations. Adept at cash handling and fostering warm customer relationships, my ability to train staff effectively and maintain high cleanliness standards stands out. While being prepared to learn anyways to improve and make the restaurant better in many ways.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server, Host Trainer
IHOP
Kennewick, WA
06.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs. Along with serving alcoholic drinks as well.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Learn to train host in a way in which they could learn how to do their job quick and effectively.
- Created warm relationships with regular customers and a place for them to enjoy.
Cashier
McDonald's Restaurant
Kennewick, WA
03.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Applied Science -
Columbia Basin College
Pasco, WA06.2024
Skills
Strong Work Ethic
Exceptional customer service
Cash Handling
Guest Engagement
Problem Solving
Handling Food
Certification
- Mast Permit
- Licensed Trainer through IHOP
Languages
Spanish
Limited Working
Timeline
Server, Host Trainer
IHOP
06.2022 - Current
Cashier
McDonald's Restaurant
03.2022 - 09.2022
Associate of Applied Science -
Columbia Basin College