Gabriel Barnard
Lehigh Acres,USA
Summary
Customer service professional with proven interpersonal skills and a strong work ethic. Demonstrated ability to learn new tasks rapidly while managing time effectively. Committed to creating positive customer experiences and delivering high-quality service in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Customer Service Specialist
Concierge Home Care
Fort Myers, USA
01.2025 - Current
- Acted as primary contact for patients, caregivers, and healthcare professionals.
- Managed inbound and outbound communications via calls and emails to provide exceptional support.
- Ensured compliance with electronic health records and adherence to HIPAA standards.
- Resolved issues with empathy and professionalism to improve patient experience.
Overnight Customer Service Associate
Walgreens
Lehigh Acres, USA
01.2024 - 06.2024
- Greeted customers and assisted in locating products efficiently.
- Handled customer inquiries, resolving issues promptly and courteously.
- Processed purchases, returns, and exchanges at cash register.
- Restocked shelves and maintained organized product displays.
- Monitored inventory levels to ensure stock availability.
- Ensured cleanliness and organization of store environment.
- Addressed security issues to maintain a safe shopping experience.
- Explained and enrolled customers in Walgreens Balance Rewards program.
Trampoline Park Attendant
Defy Fort Myers (SkyZone)
Fort Myers, USA
09.2018 - 04.2020
- Welcomed guests and ensured safety while enhancing overall satisfaction.
- Built strong relationships with members to promote repeat visits.
- Addressed guest concerns and implemented effective solutions promptly.
- Maintained cleanliness and performed minor facility repairs efficiently.
- Monitored attractions and enforced strict safety protocols.
- Communicated effectively with children, parents, and team members to foster a welcoming environment.
Education
Bachelor of Science - General Management
Florida Gulf Coast University
Fort Myers, FL05.2023
High School Diploma -
Lehigh Senior High School
Lehigh Acres, FL05.2019
Skills
- Microsoft Office proficiency
- Time management
- Multitasking abilities
- Customer service excellence
- Conflict resolution strategies
- Flexible scheduling
- Interpersonal communication
- Team collaboration
- Relationship building
- Strong work ethic
- Reliability
Timeline
Customer Service Specialist
Concierge Home Care
01.2025 - Current
Overnight Customer Service Associate
Walgreens
01.2024 - 06.2024
Trampoline Park Attendant
Defy Fort Myers (SkyZone)
09.2018 - 04.2020
Bachelor of Science - General Management
Florida Gulf Coast University
High School Diploma -
Lehigh Senior High School
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