Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Reported issues to higher management with great detail.
Owner/ Operator of Captain Tamale
Gabriel Briones
01.2022 - 03.2024
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Tested products for functionality or quality and troubleshot problems with equipment, devices, or products.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Met production targets and tight deadlines.
Bartender Assistant and Chef
Lizzard's Pub
02.2023 - 03.2024
Bar assistant:
Supported bartenders with essential tasks such as keeping coolers and ice stocked, prepping garnishes, and cleaning messes, resulting in more efficient bar operations.
Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
Provided excellent customer service, addressing patron needs promptly and courteously.
Increased repeat business by establishing rapport with regular customers through attentive service, personalized recommendations, and complaint resolution.
Maintained a safe working atmosphere by adhering to strict sanitation guidelines throughout the bar area.
Ensured compliance with local alcohol regulations through diligent ID checks and responsible service practices.
Maintained the same job requirements as listed in the Owner/ Operator job description for Captain Tamale.
Pool Maintenance Manager
Saint Street Swim
07.2021 - 10.2022
Monitored inventory of pool chemicals and supplies, ensuring adequate stock levels were maintained for uninterrupted service delivery.
Maximized equipment lifespan through diligent maintenance efforts, resulting in cost savings for company and clients alike.
Addressed accidental biohazard incidents immediately with structured cleaning and testing procedures in order to resume facility operations as quickly as possible.
Performed Biweekly cleaning and to ensure that the facility remained a safe and sanitary swimming location.
Maintained job responsibilities of Life Guard Manager and Children's Swimming Instructor.
Life Guard Manager
Saint Street Swim
06.2019 - 10.2022
Oversaw training of new life guards, ensuring high standard of competency and professionalism.
Organized and conducted yearly certification training and testing with staff to ensure that all employees certifications remained current.
Prevented accidents through regular equipment inspections and maintenance.
Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Observed weather and water conditions and alerted visitors to potential dangers, storms, and pool conditions.
Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
Provided friendly customer service to guests and addressed concerns.
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Swimming Instructor and Life Guard
Saint Street Swim
02.2017 - 10.2022
Developed strong relationships with students and parents to foster trust and rapport, enabling more effective instruction.
Motivated participants through one-on-one instruction and positive feedback.
Demonstrated proper form and technique to prevent injury.
Provided lifeguarding services when necessary, enforcing pool rules and regulations while ensuring the safety of all patrons at the facility.
Adapted teaching techniques to different learning styles.
Mentored new instructors, sharing best practices and providing constructive feedback to enhance teaching effectiveness.
Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.
Pizza Delivery Driver
Dominos
06.2015 - 05.2017
Gymnastic Coach
Pearland Gymnastics Academy
06.2015 - 02.2017
Sales Associate
Cutco
06.2014 - 09.2014
Commissioned Security Officer
Spartan Security
02.2014 - 07.2014
U.S Army National Guard
U.S Army
01.2008 - 01.2014
Report to drill on time while adhering to strict grooming and dress standards.
Adapt to a multitude of varying tasks that included operating multiple large vehicles, securing and maintaining valuable and sensitive items, and manual labor.
Learning and maintaining knowledge of military tactics to ensure the efficient and swift execution of combat, transportation, and police operations.
Completing individual training on personal time to help maintain overall readiness status of the platoon and company.
Gymnastics Coach
Gymtastic!
01.2012 - 12.2013
Pizza Delivery Driver
Domino's
04.2010 - 08.2012
Education
Associate of Science - Natural Sciences
Alvin Community College
Alvin
Associate of Arts - General Studies
Alvin Community College
Alvin, TX
Accomplishments
Honorably Served in the Texas Army National Guard for six years.
Owned and operated Captain Tamale for over 2 years, often while gainfully employed in other professions.