Gabriel Bryson
Etters,Pennsylvania
Summary
Enthusiastic and detail-oriented student at Red Land High School and Cumberland Perry Area Career Technical Center (CPACTC) with a passion for technology. Hands-on experience in freelance desktop and laptop sales, including contract desktop assembly. Adept at helpdesk support, ticketing, Windows systems, Ethernet cabling, networking, troubleshooting, and basic network security. Certified with CompTIA Network+ and actively pursuing CCNA. Known for a strong work ethic, problem-solving skills, and a commitment to continuous learning.
Overview
1
1
Certification
Work History
Freelance Desktop and Laptop Sales
- Organized and detail-oriented with strong work ethic.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
Computer Helpdesk Ticketing
Cumberland Perry Area Career Technical Center
- Reduced downtime for end-users by promptly addressing hardware failures and performing necessary repairs or replacements.
- Created detailed documentation outlining step-by-step procedures for common troubleshooting tasks, increasing first-contact resolution rates.
- Improved user experience by conducting regular maintenance tasks such as software updates, virus scans, and performance optimizations.
Education
Red Land High School
Cumberland Perry Area Career Technical Center (CPACTC)
Harrisburg Area Community College (HACC)
Skills
- Helpdesk
- Windows Systems
- Networking
- Ethernet Cabling
- Troubleshooting
- Layer-2/3 Protocols
- IP Addressing and Subnetting
- Basic Network Security Systems
Certification
- CompTIA Network+
- Currently pursuing CCNA
Hobbies and Interests
- Mountain Biking
- Camping and Backpacking
Timeline
Freelance Desktop and Laptop Sales
Computer Helpdesk Ticketing
Cumberland Perry Area Career Technical Center
Red Land High School
Cumberland Perry Area Career Technical Center (CPACTC)
Harrisburg Area Community College (HACC)
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